Junior Tech Business Analyst

Responsibilities

Lead requirement analysis sessions with external and internal clients and vendors to ensure feasibility and alignment with project goals

Facilitate design thinking workshops and translate user requirements into detailed use cases and technical solutions

Communicate functional requirements and use cases clearly to technical and development teams to ensure system compliance with specifications

Collaborate with customers to explain architectural decisions and resolve technical challenges

Prepare and obtain sign-off on comprehensive documentation including requirements, functional specifications, design specifications, data management frameworks, interfacing, infrastructure requirements, and data migration approaches

Develop and deliver system training programs to customers to ensure effective adoption

Design and execute test plans and cases, trace results to requirements, and measure outcomes against customer expectations

Perform functional and backend testing, analyze test results and logs, resolve issues, and maintain application quality

Conduct test briefings for stakeholders and provide support during User Acceptance Testing (UAT)

Troubleshoot system issues reported by project teams and customers, ensuring timely resolution and follow-up

Analyze system backend logs and perform data mapping and categorization to support testing and issue resolution

Manage issues, problems, and change management processes to maintain project integrity and delivery timelines

Utilize Jira and SQL tools to track progress, manage defects, and support testing activities

Demonstrate strong customer-service orientation through effective communication, presentation, negotiation, and interpersonal skills

Maintain commitment to project completion while working under stringent timelines

Required competencies and certifications

Degree in Computer Science and Engineering

Minimum 1.5 years of relevant experience as a Business Analyst and tester

Preferred competencies and qualifications

Experience working in the banking domain

Familiarity with Java environment