Senior Assistant Manager (Project Management Operations)

Family Group: Administration

JOB SUMMARY

The incumbent supports the Manager of the Project Management Operations (PMO) in coordinating the start-up and operational readiness of extramurally funded research projects. This includes hands-on work in coordinating project manpower, procurement, and hospital clearances, as well as supporting stakeholder engagement and committee submissions. The role plays a key part in enabling the smooth and timely activation of complex research projects, contributing to TTSH’s strategic vision of Academic Health Excellence.

MAIN DUTIES AND RESPONSIBILITIES

SPECIFIC (80%)

Project Start-Up Enablement & Institutional Navigation

Work closely with Principal Investigators (PIs) to compile project requirements and track key start-up tasks such as manpower recruitment, procurement, and committee clearances.

Coordinate with HR, Finance, Procurement, IT, and other departments to expedite internal processes and approvals required to launch research activities.

To guide PIs through hospital processes, tailoring support based on project type and complexity.

Monitor timelines and flag delays or unresolved issues to the PMO Manager; follow up on action items with internal departments.

Documentation and Proposal Preparation

Draft and prepare approval papers, memos, or proposals to support project implementation or process improvement, including justifications for manpower, funding, or institutional support.

Ensure submissions meet hospital governance standards and are aligned with committee templates or expectations.

Maintain a library of reference documents, templates, and trackers to support consistent reporting and institutional readiness.

Project Coordination and Stakeholder Engagement

Support planning and conduct of project briefings, kick-off meetings, and operational huddles with project teams and stakeholders.

Track project milestones and generate summary updates for internal reporting or CRIO review.

Support communication between project teams and internal departments to troubleshoot issues and clarify requirements.

GENERAL (20%)

Participate in internal process improvement efforts and support for CRIO and Academic Health Excellence initiatives as required (e.g., Academic Health Day, etc.).

Participate in relevant hospital committees or working groups to champion implementation enablers and research integration.

Undertake other duties as assigned by the Supervisor / Head of department to support CRIO’s strategic priorities and overall research ecosystem development.

JOB REQUIREMENTS

EDUCATION

Degree in life sciences, healthcare administration, business, project management, or a related field.

TRAINING / SKILLS

Detail-oriented, self-motivated, able to manage multiple priorities effectively, and work independently with minimal supervision.

Familiar with institutional processes such as hiring, procurement, ethics/IRB, or clinical research operations.

Strong administrative and documentation skills, including proficiency in Microsoft Office and writing for formal submissions.

Strong communication (both written and verbal) and interpersonal skills to interface clearly with stakeholders (clinical and administration).

EXPERIENCE

Prior experience in healthcare, research administration, project coordination or hospital operations is an advantage.