Deal Desk Analyst / Commercial Operations Analyst
Skills
About the role
Description
Infor is seeking highly motivated, result-oriented professionals to join the Infor Deal Desk. The Deal Desk team is a dynamic organization, chartered with providing mission critical support to field sales in all aspects of the sales process including, but not limited to creation of price quotes, business approvals, deal structuring, contract creation requests, and assisting with contract review & redline edits.
A Typical Day in the Life Includes:
Execute deal desk functions including, but not limited to: contract research, creation of price quotes, deal structuring, business approvals, review redline edits and commentary on documents, order requests for varying levels of deal size and complexity
Serve as a trusted advisor to field sales on pricing, product configuration, and business terms to support the sales effort
Collaborate and build proactive, positive relationships with peers, managers, sales operations, shared services, and account teams to ensure consistency within processes, determine best practices, and work efficiently Ensure compliance with published sales and business approval policies. Be a sales advocate & partner to internal organizations to understand complex sales issues
Strive to meet or exceed published service level agreements
Work extended hours for quarter-end closings
Basic Qualifications:
Good level of English and French (mandatory) + an additional language: French, any other languages additional to these ones would be a plus
3-5 years of pricing and/or deal desk or contract experience
Must be a self-starter, highly analytical, with sound decision-making skills
Attention to detail and ability to multi-task are critical
Strong communication and interpersonal skills; must be able to work well with field sales, field sales operations and finance
Must be able to function as part of a team and adhere to strict deadlines in a fast-paced, ever evolving environment
An ability to operate independently with limited direction/supervision
Accurately execute multiple tasks including the ability to extract data from different sources and create meaningful analysis and business summaries. Motivated problem solver with the ability to sort through issues to create and recommend improvements; strong customer service mindset
Intermediate MS Excel skills required
Bachelor’s Degree or equivalent required
Preferred Qualifications:
French (native) level
Experience in Finance area - preferably Deal Desk/Contracts background
About Infor
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
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