Sales Associate Store Serrano Madrid 30h (f/m/x)
About the role
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
We are looking for Sales Associate for our BOSS Store Serrano DOS Madrid located in Serrano Street, 28.
30 hours per week rotating shift.
Permanent Position.
Inmediate incorporation.
What you can expect:
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
Responsible for CRM data gathering & quality management
Contribute to achieve the location’s performance targets and individual KPI’s
Support in transaction, complaint & return handling
Participate in regular trainings to continuously develop
Support in all operations for loss prevention and stock management
Proficient utilization of business systems & latest technology
Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry.
Made to measure experience is required.
Excellent interpersonal and communication skills at all levels
Demonstrate strong commercial acumen and brand knowledge
Ability to be flexible & adaptable to the need of the business
Willingness to constantly learn & develop
High cultural knowledge & awareness
Proactive and positive attitude
Fluent English speaker
Your benefits:
Competitive salary, commission and attractive benefits
Global career path for specialists and leadership
Tailored trainings and development opportunities
International and inspirational working environment with a dynamic work culture
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.
Questions about this role
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