Regional Sales Manager
Skills
About the role
Temporary contract, maternity cover - 12 months
We are searching for a Regional Sales Manager based in Madrid, to manage the Boutiques located in the center area of Spain and the Wholesale customers assigned to this region.
OVERVIEW
The Regional Sales Manager (RSM) is responsible for successfully driving sales revenue in a nominated region, whilst building and leading high-performing teams throughout the territory. To be considered for this position you must have an extensive retail background, and have previously managed multiple stores within a leading fashion brand. We are looking for a sales and service-focused champion who thrives in a fast-paced retail environment and who enjoys working as part of a team. The position is field based with a company car provided. Candidates must be located within a reasonable and commutable distance from the store portfolio and eligible to drive in Spain.
THE ROLE & RESPONSIBILITIES
The Regional Sales Manager will build high performing teams and strategically drive sales and profitability within our ‘Owned and Operated’ stores whilst retaining a customer-centric approach at all times. Global and local brand standards must be executed consistently, commercially and efficiently. The RSM will be responsible for building strong partnerships with key stakeholders in order to maximize the people, product & operational opportunities within the region.
Key Responsibilities for the RSM include:
People
Lead, inspire and develop your people to build committed and high-performing Store Managers and teams. Adapt leadership and coaching styles to accommodate the varying experience levels across; people management & development, selling, stock and operational excellence and visual merchandising
Promote an inclusive and diverse culture in line with the Pandora Brand Values
Champion a positive and flexible work culture, promoting continuous improvement and effective change
Develop and invest in talent to create a robust internal talent pipeline and succession plan
Recruit A-Class talent into your teams
Performance and Standards
Successfully drive sales performance to achieve sales targets and store KPIs for the nominated territory
Coach and lead Store Managers and teams to maximise sales & profitability and to deliver high standards of operational execution
Lead and deliver ‘best in class’ customer experience, brand initiatives and operational standards across all stores
Excellent execution of global VM standards, influenced by global market expertise
Partnerships, Training and Communication
Business partner closely with HR, Retail ops, Training and Merchandising in order to maximize potential in people, product and sales
Partnering with the ‘Sales Training’ team to develop training programs to deliver business results
Cultivate and maintain strong relationships with store teams
Facilitate face-to-face training/workshops for store teams
Ensure all Retail communications are shared timely and aligned with Group Communications standards
Process, Analysis and Administration
Analysis of business performance, data and reporting to identify commercial opportunities, implement change and corrective actions where appropriate
Understand industry standards and benchmarks and seek ideas to ensure Pandora is a market leader in service and operational standards
Improve regional stock loss and accuracy
Manage payroll in line with business expectations
Provide product, customer and local market feedback to the wider business
MORE ABOUT YOU
Extensive retail management experience within a global organisation and a proven track record of successfully delivering in a similar multi-site field management role (e.g. Multi-Site Manager, Area Manager, District Manager)
Experience of running high profile region with a high turnover
A customer centric and service focused team leader with a target driven and sales-focused mentality
A strategic and solutions-focused manager with an excellent understanding of how to successfully achieve retail KPIs
Excellent communicator, fluent in Spanish and English (verbal and written) with strong collaboration and influencing skills
Ability to prioritize and work under time pressure displaying pace and energy
An inspiring leader, coach and mentor with excellent people development skills
High level of business acumen and experience with strategic planning
Data driven and experience with scheduling, high performance and productivity, stock optimisation, payroll and territory management
A passionate team player that thrives in a fast-paced retail environment
Self-motivated, organised and logical with effective time management
A creative flair with experience in visual merchandising
Proficient using Microsoft Office
Availability to travel 80% of the time
OUR REWARDS
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes;
A highly competitive salary with regular salary reviews
Generous bonus scheme
Company Car
Employee discount for PANDORA purchases
23 labor days holiday
Did we get your attention?
If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you! We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible.
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.
Job Details
Job Title
Regional Sales Manager
Position Type
Full Time
Date Posted
06/17/2026
Career Area
Corporate
Location(s)
Madrid, M, Spain
Job ID
1405416433
Reference Number
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