Regional Partnership Account Manager

The Opportunity

ESW is a dynamic and innovative leader in the DTC ecommerce space, dedicated to delivering high-quality products and services to our clients. The Regional Partnership Account Manager will be responsible for managing and developing relationships with key partners in the assigned region. This role involves identifying new partnership opportunities, facilitating collaboration, and ensuring the success of partner initiatives to achieve mutual business objectives. This role reports directly to the Senior Director of Partnerships.

Responsibilities

Identify and recruit new partners to the company's partner network in the region.

Develop and execute strategies for partner engagement and growth.

Cultivate and maintain strong relationships with existing partners, acting as the main point of contact for partner inquiries and support.

Ensure alignment between partners and the company's commercial goals and objectives.

Track and analyze partner performance metrics, providing insights and recommendations to optimize partnership effectiveness.

Conduct regular business reviews with partners to assess progress and identify areas for improvement.

Work closely with partners to develop joint marketing strategies, sales enablement programs, and co-branded initiatives.

Facilitate training, enablement, and resources for partners to enhance their knowledge about ESW services and support the company's offerings.

Stay informed about industry trends, competitive landscapes, and partner dynamics in the region.

Utilize market insights to refine partnership strategies and identify new opportunities.

Collaborate with internal teams, including sales, marketing, and product development, to ensure successful execution of partner initiatives.

Share partner feedback and insights with relevant teams to inform product and service enhancements.

Maintain accurate records of partner interactions, performance, and activities within the company's CRM system.

Prepare and present regular reports on partnership progress and outcomes to senior management.

Requirements

Able to speak English, French fluently enough to lead a meeting

1–3 years of experience in partnerships, sales, account management, or business development (internships included) at an eCommerce or PSP (Payment Service Provider) company

Excellent communication and interpersonal skills with the ability to build and maintain relationships

Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment

Comfortable working with data and a willingness to develop analytical and problem-solving skills

Proactive, eager to learn, and able to work both independently and as part of a team

About ESW

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

Why join us

Direct hire with a product company: This isn't consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.

Flexible retribution: Make your everyday life easier and more affordable with our flexible retribution options, including meal vouchers, public transport tickets, kindergarten support, and health insurance.

Career Development: Enjoy annual salary reviews, genuine opportunities for internal advancement, and a yearly performance bonus you can count on.

International environment: Work with people from over 30 different cultures and get the chance to use English daily.

Home Office Budget: A €350 allowance to craft a workspace that keeps you productive and inspired.

Employee Assistance Program: Free access to a platform offering therapy and counselling whenever you need it. Because mental health matters.

Hybrid working: Enjoy the best of both worlds with 2–3 days in our office in Méndez Alvaro, and 2–3 days working from the comfort of your home.

Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.

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