Senior Systems Operations Engineer

About this role:

Wells Fargo is seeking a Senior Systems Operations Engineer

In this role, you will:

Lead or participate in managing all installed systems and infrastructure within the systems Operations functional area

Contribute in increasing system efficiencies and lowering the human intervention time on related tasks

Review and analyse moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability

Work with vendors and other technical personnel for problem resolution

Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards

Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

4+ years of Linux & Windows experience

4+ years of experience working with Relationship Database Management Systems (RDBMS) such as SQL Server, Oracle or MySQL

3+ years of support experience with Cloud applications likes Microsoft Azure, Pivotal Cloud Foundry or Amazon Web Services cloud

3 + years of experience implementing, supporting, or developing tools to integrate with Grafana and App Dynamics

4+ years of advanced scripting experience using Unix Shell Scripting, or Windows PowerShell and PL-SQL

4+ years of support experience with NDM and file transmission services

4+ year of Splunk experience

Awareness / use of AI/ML technology

Hands‑on experience supporting enterprise application platforms in the areas of monitoring, scheduling, or observability (e.g., Autosys, Grafana, Splunk, Thousand Eyes, or equivalent).

Experience in financial services

Proven ability to triage complex production issues, perform root cause analysis, and drive issues to closure

Knowledge and understanding of technology production support: fast paced dynamic customer facing application which requires high availability.

Knowledge and understanding of technology support: high volume 24x7 mission critical systems

Ability to take an active role in the education, mentoring and training of less experienced team members.

Knowledge and understanding of PKI and SSL concepts

Experience supporting an enterprise-level environment

Ability to interact with all levels of an organization, including management

Strong verbal, written, and interpersonal communication skills

Job Expectations:

This position offers a hybrid work schedule

Flexibility to work in a 24/7 environment, including weekends, holidays and on call

Effective communication skills to work across global teams and time zones

Ability to operate independently with a strong ownership and accountability mindset.

Ability to analyse, define and document requirements for data, workflow, logical processes, hardware and operating system environments, interfaces with other systems, internal and external checks, controls, and outputs using standard methodologies

Ability to participate in defining corporate implementation and integration strategies of new technologies

Posting End Date:

29 Jun 2026

Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.