Service Now Developer

Your Impact

Own your opportunity to be at the center of GDIT’s business operations. Make an impact by collaborating across functions to make mission success achievable.

Job Description

We are seeking a highly skilled Service Now Developer with deep expertise in the ServiceNow design and development across our ServiceNow platform. The ideal candidate has a strong development background, excellent analytical ability, and hands-on experience with ITSM ServiceNow modules including Now Assist.

Join GDIT as an Application Developer and be part of a team where your professional growth is just as important as the mission you support.

Meaningful Work and Personal Impact

As an Service Now Developer , your work will directly contribute to the success and stability of our ServiceNow environment. In this role, you will:

Design, develop, and maintain forms, flows, catalog items, integrations, etc.

Collaborate with developers, product owners, process owners, and platform engineers to define requirements.

Support Agile ceremonies and uphold quality assurance throughout the lifecycle

Adhere to and enforce ServiceNow and OneGDIT best practices.

Support platform upgrades, patching, and deployments.

Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery.

Collaborate with Scrum Masters, Product Owners, and Developers.

What You’ll Need to Succeed

We are looking for candidates with both expertise and a passion for innovation. Requirements include:

Education

High school diploma required; AA or Bachelor’s degree preferred

Required Skills

3 years of experience in prompt engineering, Now Assist and agentic AI.

5+ years of ServiceNow development experience within ITSM environment

Strong understanding of ServiceNow architecture, modules, and platform capabilities

Must be able to obtain within 90 days of hire: ServiceNow Certified System Administrator (CSA)

Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications

Familiarity with Agile/Scrum methodologies

Strong analytical, troubleshooting, and debugging skills

Excellent communication and documentation skills

Must be a U.S. person

Location

Remote

Preferred Certifications

Certified Implementation Specialist – ITSM

Certified Application Developer - ITSM

Advanced ITSM certifications a strong plus

ITIL v4 Certification

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities

Support: An internal mobility team focused on helping you achieve your career goals

Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

Flexibility: Full-flex work week to own your priorities at work and at home remove if ineligible

Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.

Work Requirements

Years of Experience

3 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

Certified System Administrator (CSA) | ServiceNow - ServiceNow

Travel Required

None

Salary and Benefit Information

The likely salary range for this position is $85,093 - $109,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.