Risk Manager, Compliance Second Line of Defense, Global Operations Enterprise Services

Description

Amazon's Global Operations Enterprise Services (GOES) Compliance & Data Integrity (CDI) vertical is seeking a driven and detail-oriented Risk Manager to support the Compliance Second Line of Defense (2LOD) function. CDI's 2LOD provides continuous, independent verification that compliance standards are being met accurately and completely across CDI's full infrastructure portfolio, operating between Internal Audit cycles to maintain a live compliance posture at scale. This role owns difficult compliance assurance programs and risk projects within a defined strategy, partnering across teams to ensure ongoing audit readiness, manage finding remediation, and drive control improvements that strengthen portfolio-wide compliance health. This is an individual contributor role on a globally dispersed team.

A successful candidate will be comfortable operating in ambiguity, treating unclear problems as opportunities to define the right approach rather than waiting for direction. They have solid risk or compliance experience, strong organizational skills, and the ability to manage cross-functional projects independently while seeking guidance as needed. The candidate should demonstrate comfort working with regulatory and audit frameworks, an ability to influence partner teams through data-driven documentation, and a track record of driving programs to completion.

Key job responsibilities

Program Ownership & Execution

Own difficult compliance assurance programs and projects where the strategy is defined but the specific business problem or solution may not be fully defined

Lead cross-functional project execution, including assurance planning, evidence gathering, walkthrough coordination, and information request management within assigned program areas

Build and maintain working-back schedules, status trackers, and decision logs that keep your programs running with minimal manager intervention

Manage program schedules, overcome blockers, keep scope under control, and accelerate progress by driving timely decisions

Track remediation progress for findings within your program area, ensuring closure is sustainable, well-documented, and treated as a system improvement rather than a one-time correction

Test and measure the effectiveness of controls within your program scope on a continuous basis, identifying and escalating gaps in risk assessment methodology or control design

Support the shift from manual, episodic audit workflows toward more consistent, repeatable assurance processes within your program area

Risk Assessment & Decision Support

Identify key performance indicators for assigned assurance programs and track progress against them, with an emphasis on continuous compliance health rather than point-in-time readiness

Understand risk tolerance levels within your program area and make data-driven recommendations to partner teams

Use lateral thinking to navigate problems where the obvious path is blocked, bringing alternative approaches rather than waiting for direction

Prevent or mitigate consequences of decisions that could drive compliance risk above acceptable tolerance levels across your portfolio scope

Recognize when a proposed solution or remediation approach is too complex or risky, exercising judgement on which decisions to escalate as needed (high-stakes, cross-team, one-way doors) and which to make independently

Cross-Functional Partnership

Work across CDI functions to gather assurance evidence, coordinate responses, and ensure findings are routed back into compliance execution priorities

Partner with Internal Audit to support fieldwork activities and respond accurately to audit inquiries, representing the independent assurance posture CDI maintains between audit cycles

Help partner teams adopt and maintain risk-reducing controls through data-driven documentation, such as legislation interpretation, competitor analysis, and cost-of-avoidance analysis

Contribute to assurance frameworks, evidence repositories, and finding remediation tracking systems maintained by the 2LOD team

Build strong working relationships with remote colleagues across time zones

Communication & Stakeholder Management

Manage program-level communications, serving as a point of contact for assurance-related questions and escalations within your scope

Deliver clear, concise written and verbal updates on assurance status, finding remediation, and program risks to relevant stakeholders, reflecting current compliance posture rather than historical reporting

Contribute to and deliver program documentation including narratives, escalation responses, risk assessments, and remediation plans

Develop and deliver compliance assurance training to partner teams and peers where applicable

Process Improvement & Operational Excellence

Identify opportunities to improve assurance processes, cross-team controls, and remediation workflows within your program area, with an emphasis on reducing manual dependencies and improving coverage consistency

Optimize cross-team processes that improve team efficacy and assurance delivery timeliness

Look for opportunities to drive operational excellence and reduce recurring findings within your scope

Mentor and help develop team members; help recruit and interview for the team

A day in the life

Amazon Benefits

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

3+ years of auditing business processes, risk mitigation, program compliance or internal audits experience

Experience in audits related to business processes, risk mitigation, program compliance, or internal audits

Experience working in relevant industries such as law, customer service, investigations, risk, compliance or project management

Experience with all Microsoft Office applications

Bachelor's degree or equivalent

Preferred Qualifications

Professional certification such as CAMS, CRCM, or CRP

Experience using data and metrics to back up assumptions and implement effective solutions

Experience working in risk, fraud or compliance organizations

Master's degree or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 83,200.00 - 145,500.00 USD annually

Company - Amazon.com LLC

Job ID: A10454199