Junior Designer, Paper and Packaging

A portfolio is required for this role. Please include a link to your portfolio or attach it with your resume.

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best

We Will Be Customer Centric

We Will Be Entrepreneurial

We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment

We Will Be Committed to True and Shared Value Creation

We Will Be Systems Thinking, Data Driven and AI enabled

Job Description

The Junior Designer is responsible for supporting the Paper design team in the creation of unique, original and engaging graphics and art to be used in production of Indigo private label paper products and packaging. The Junior Designer is responsible for collaborating with design leaders to ensure graphic art and typography are innovative, exceed company-wide expectations, and delight customers, while being of excellent quality and within target costs. The Junior Designer, paper and packaging will contribute to innovative proprietary collections that will set and maintain the bar for design and quality at a level that is amongst the top tier within the retail industry.

KEY PERFORMANCE METRICS

Delivery of collections on time, on budget, and within scope

Satisfaction of all cross-functional partners

Brand appropriate product design and positive consumer response

KEY ACCOUNTABILITIES

Functional

Works closely with Paper Designer and Paper & Packaging Design Manager, cross-functional merchant and sourcing team, artists and CAD to ensure smooth execution of production artwork

Concurrently support multiple seasonal collections at various stages from conceptualization through to production

Create technical specs and comprehensive tech-packs that are sent to vendors for development

Support creation of graphics and artwork from inception to final product, resizing and reformatting images based on needs of various product and packaging

Manage samples, ensuring that they meet quality and design standards, and present samples to key cross-functional partners on a seasonal basis

Manage development status and timeline as part of sample process, review and tracking all changes to product specs and relay comments and revisions to vendors prior to final production

Work with merchant and sourcing teams to address design and production issues

Keep up-to-date and informed of emerging trends, ensuring Indigo’s product design meets the highest design and quality standards

Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes, proactively identify and anticipate customer expectations and needs

Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them

People

Collaborate with others to drive flexible and iterative solutions, quickly and easily

Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself

Help others see the impacts of their efforts and proactively engage other functions to get input

Encourage others to freely share their point of view and be open to feedback

Cultural

Model Indigo’s beliefs and convey a positive image in everything you do

Celebrate diversity of thought and have an open mindset

Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes

Embrace, champion and influence change through your team and/or the organization

SCOPE

Reports to: Manager, Production Design

Manager once Removed (MOR): VP, Design Studio

KEY RELATIONSHIPS

Internal:

Design Studio

Sourcing, PD

Merchant groups

External:

CAD

Artists

Qualifications

Work Experience / Education / Certifications

Post-secondary degree or diploma in graphic design or design-related field

Minimum 2-3 years’ experience in an agency or in-house creative shop

Competencies / Skills / Attributes

Strong understanding and ability in graphic design, page layout and typography

Knowledge in graphics manipulation using the following software: Adobe Photoshop, Adobe Illustrator, InDesign, Procreate

Strong attention to detail and professionalism, communication skills, both verbal and written

Ability to work independently with minimal supervision

Ability to work cooperatively on a team to achieve overall best results

Strong time management skills with a proven ability to focus on multiple priorities and meet deadlines

Understanding of industry standards and best practices for design and development in a retail environment

Exceptional organizational and communication skills

Branding and package design experience an asset

Additional Information

This posting is for a current opportunity within Indigo.

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the LGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.