GUCCI Store Manager (m/f/d)

Summary

We are looking not only for dreamers, but for Dream-makers! At Gucci you will be able to transform your dreams into something real, adding your contribution to the fashion world.

The Store Manager is responsible for ensuring the achievement of the store business goals (sales and profitability) as well as to promote and enhance the Gucci brand, in line with corporate policies and procedures.

Job Description

Key Accountabilities

Sales and Customer Management

Establishes and implement Action Plans in order to develop sales for each product category and client segment

Articulates Vision with Strategy & Implementation establishing priorities

Monitors P&L Cost and Retail KPI’s in order to maximize the Store turnover

Ensures achievement of business goals and strategic projects, keeping in constant connection with Corporate functions

Ensures the implementation of CRM initiatives to develop a clientele network for the store,

Develops a Client Centric Culture aimed to maximize the existing customers and enlarge the new client base encouraging a Client Centric approach in all the staff

Ensures the development of motivation, sense of belonging and business involvement

People Management & Development

Builds effective team engaging, retaining and constant evaluate and develop people

Promotes effective coaching activities to their directs reports

Connect with Peers creating and effective and collaborative network

Is a Role Model, inspiring and motivating the Staff

Monitoring and share feedbacks with HR function in terms of % of people turnover; internal promotion/mobility and Talent Mapping keeping in consideration Personnel Cost

Constantly updates PMP Results

Business and Process

Ensures the economical and operational effective management of the store, in compliance with internal policies and procedures

Ensures the adequate integration and optimization between front and back-office, upholding the Respect of Gucci Standards and Procedures

Has and constantly updates his/her deep knowledge of the luxury market sharing his/her passion and knowledge

Monitors Store Visits Results, Mystery Shopping Results and Internal/External audits results

Key Requirements

Proven experience in a similar role within a Luxury Fashion Company

Ability to manage multiple tasks in a fast paced environment

Proven ability to drive results

Excellent organizational skills

Commercial awareness and strong business acumen

Talent for managing, coaching and developing a team

Strong communication skills

Passion for fashion industry

Strategic vision in order to develop the business

Compensation & Benefits

Annual base salary: CHF 95,000 – CHF 105,000 gross, depending on experience, qualifications and scope of responsibility. The position is eligible for a performance-based bonus linked to store and individual KPIs, as well as additional benefits in line with company policy.

Job Type

Regular

Start Date

2026-12-31

Schedule

Full time

Organization

Gucci Swiss Retail SA