Delivery Director - Data and Analytics 3

Delivery Director - Data and Analytics

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Assistant Vice President, Program Lead

We are seeking an experienced and dynamic Program Lead specializing in Digital Delivery. The successful candidate will play a pivotal role in overseeing end-to-end program management, governance ensuring the seamless co-ordination between client, cross product teams within our organization.

Responsibilities

End-to-end program management - Lead and oversee the entire lifecycle of Data & Analytics Program.

Serve as the primary point of contact for internal and external stakeholders throughout the implementation process.

Ensure effective communication and coordination between multiple stake holder – APM (Analytics Product Manager).

Facilitate the adoption of the SAFe framework, guiding teams through the transition to agile methodologies.

Maintains close awareness of new and emerging technologies and their potential application for service offerings and products.

Work with architect and lead engineers for solutions to meet functional and non-functional requirements.

Strong knowledge of the Scrum framework (Rally) and Agile principles

Implement robust governance processes to ensure adherence to project timelines, budgets, and quality standards. Monitor and report on program progress to relevant stakeholders.

Proactively address any issues (Technical, Functional, Other) that may arise during the implementation phase.

Establish and maintain strong relationships with internal and external stakeholders.

Collaborate with finance, IT, and other departments to ensure program objectives align with business requirements.

Stay abreast of industry trends and advancements, serving as the single point of contact to facilitate cross-functional and technological support.

Driving Leadership Reviews, weekly review calls and report outs

Critical issue handling, incident management

Brings industry experience and incorporates best practices in our ways of working

Work as a business partner to evaluate, simplify, and improve business processes. This includes providing clear plans, program deck status and leadership communication

Managing project risks, scope changes and other non-standard events throughout the life of the project

Experience in tracking project outcomes realization through established metrics

Ensure lessons learned are collected and documented

Must have flexibility to work globally and schedule meetings with stakeholders in all poles (North America, Europe, Asia).

Qualifications we seek in you!

Minimum Qualifications

Technical degree and MBA preferred

Preferred Qualifications/ Skills

Experienced as Technical Program Manager on agile strategic Programs

Ability to create a plan and execute multiple projects simultaneously

Facilitation skills – oral and written communication

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Certifications

CompTIA Network+ - ComptiaComptia

Required Skills

Agile Methodology, Client Relations, Demand Forecasting, Design Thinking, Executive Presence, Microsoft Excel, Microsoft Power BI, Microsoft Visual Basic for Applications, Modernizing Operations, People Leadership, Personal Effectiveness, Project Management, Python (Programming Language), Risk Management, Tableau (Software), Talend

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Data and Analytics Delivery Management

Remote Type -

Hybrid

Work Shift -

Flex Time (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter

Make an impact – Help global enterprises solve business challenges that matter

Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead

Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.