Facilities Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Facilities Manager

What this job involves: As a Facilities Manager, you will serve as the key frontline representative responsible for delivering professional, effective, and efficient integrated facilities management services. You will be the primary point of contact for site operations and client representatives, ensuring all works and services under the contract are performed to the highest standards. This role combines strategic planning with hands-on operational leadership, where you'll supervise service delivery, coordinate improvement works with the Project Manager, and drive operational excellence across all FM disciplines. Your expertise will directly contribute to JLL's commitment to delivering world-class facilities management solutions that create exceptional workplace environments for our clients.

What your day-to-day will look like: Serve as the primary liaison between clients, site representatives, and operational teams to ensure seamless communication and rapid response to all facility requirements

Supervise and coordinate all works and services under the contract, ensuring professional execution and adherence to quality standards

Plan and program facilities works and services, including scheduling and implementing improvement works in collaboration with the Project Manager

Monitor and manage the user ticket system, ensuring all requests are tracked, routed, and resolved within contractual timescales

Conduct regular site inspections and audits to identify performance gaps, service deficiencies, and opportunities for operational improvement

Manage vendor performance and contract compliance, ensuring maximum ROI and service efficiency for the client

Maintain full compliance with fire, health, and safety regulations while fostering a safe working environment across all sites

Required Qualifications: Degree in Built Environment, Facilities Management, Engineering or relevant discipline

Minimum 5 years of relevant facilities management experience with proven management or supervisory background

Demonstrated expertise in integrated facilities management (IFM) services including both hard and soft services

Strong vendor and budget management capabilities with proven track record of operational delivery

Excellent stakeholder management and communication skills across all organizational levels

Proven ability to remain calm and decisive in rapidly changing, high-stress environments

Strong planning, programming, and organizational capabilities for managing multiple priorities

Preferred Qualifications: At least 2 years' experience in providing IFM services

Tier 3 Certified Facilities Management Expert (CFME) accreditation by Singapore International Facility Management Association (SIFMA)

Fire Safety Manager (FSM) certification

Singapore Certified Energy Manager (SCEM) certification

Green Mark Manager certification

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.