HR Coordinator

Who We Are

Join a dynamic and supportive team where you’ll play a key role in delivering exceptional service to our valued clients. As a growing global organisation, we offer real opportunities for career progression and development across Operations, IT, Sales, Legal, Finance, and Shared Services in Australia and New Zealand.

We pride ourselves on a flexible and friendly work environment built on collaboration, accountability, and strong team culture. We’re proud to have been awarded the Great Place to Work Certification for the fourth consecutive year. This achievement reflects our people, our progress, and the inclusive culture we continue to shape together.

Your voice matters here, and we’re committed to continuously improving and ensuring this remains a workplace where you can thrive. If you’re looking to grow your career in a professional and empowering environment, we’d love to hear from you.

Job Summary

This role will be responsible for ensuring the smooth operation of the Human Resources department by providing comprehensive support in recruitment, onboarding, compliance and system management. This role is responsible for coordinating the day-to-day HR activities, including managing the HR inbox, preparing and issue contracts (and contract variations), supporting recruitment processes and maintaining accurate employee records. The HR Coordinator serves as a key contact for internal stakeholders and candidates.

System Management

Workday Maintenance

Manage and update employee information within the System, ensuring data accuracy and integrity across all employee records

Provide first-level support troubleshooting for system issues

Manage and own system issues (including raising and managing the tickets with the relevant HRIS Technology team and communicating known issues to impacted employees)

Input and update data including new hires, internal changes, terminations and more

Assist in employee training and ongoing support for system usage

Assist with the generation of reports

Reference Checks

Administer the reference check process, ensuring timely requests and follow-ups for candidate references

Background Checks

Administer the background check process, ensuring timely requests and follow-ups

Adherence to internal and external policies and procedures

Escalate any discrepancies in the background check with the HR Business Partner

Recruitment Support

First line support for hiring manager queries and act as a point of contact

Ensure all recruitment activities adhere to the internal and external policies and procedures

Manage the administration of recruitment tasks and processes

Manage education of the recruitment process to wider business

Regularly review and suggest ways we can improve on any of the above activities

Maintain accurate records and ensure that all documentation is properly stored in line with internal and external policies and procedures

Learning and Development

Coordinate the annual training calendar, provide first-line support to employees and leaders on learning and development activities, training requirements, and related queries.

Inbox Management

Triage, respond and prioritise HR enquiries within agreed service levels

Address common HR enquiries related to full employee lifecycle and employee engagement

Ensure all communications are organised for easy retrieval and reference in future HR activities and audits

Escalate relevant matters to the HR Business Partner

Contract and Employment Documentation Management

Prepare and issue employment contracts

Prepare employment contract amendments / variation letters

Track employment contract expirations

Prepare, issue and track secondment agreements, higher duties allowances and more

Maintain accurate records and ensure that contract documentation is compliant and correctly stored

Reporting and Compliance

Maintain compliance records and ensure all employee records, HR documentation are up to date, accurate and compliant with internal policies and external regulations

Manage working rights for all employees

Host exit surveys (when appropriate) to employees exiting the business

Assist in preparing documentation and data for internal and external audits, ensuring full compliance with regulatory bodies

Assist in monitoring compliance with company policies, including attendance, leave and workplace behaviour

Teamwork and Behaviour

Provide support to your peers and other teams within the business as required

Take ownership of your own performance and development

Actively contribute to the team with a positive attitude

Participate in team meetings and knowledge sharing

Escalate appropriate matters to the HR Business Partner

Work closely with the HR Business Partner to provide support and ensure smooth operations across HR Functions

Work effectively in a team environment to achieve common goals

Work closely with other departments to resolve customer issues and inquiries

Complete all mandatory training

Ensure all activities and interactions reflect the Group’s core values, promoting a positive and cohesive work culture

Ad hoc duties as advised by the HR Business Partner

What We Offer

We’re committed to supporting your personal and professional growth through meaningful benefits, recognition programs, and a workplace culture that values wellbeing, connection, and development across Australia and New Zealand.

HERE’S WHAT SETS US APART:

Employee Assistance Program (EAP)

Employee Referral Program

Flu Vaccination Program

Fundraising Challenges

Social Teams & Events

Tenure Recognition Program

Rewards and Recognition Program

Training & Development

Discounted First Title Insurances