Sales Support Admin

Work Mode: Remote

Location: Worke Mode: Remote – Monterrey, Nuevo León, México

Opportunity

BASIC FUNCTION

Supports the development, growth and daily management of assigned retail accounts. This role focuses on ensuring flawless execution, maintaining strong customer relationships, tracking performance, and supporting commercial strategies to increase sales, profitability, and operational efiiciency, Works closely with cross-functional teams such as Marketing, supply chain, customer service, finance, and product to ensure the account’s needs are met in a timely manner.

SPECIFIC RESPONSIBILITIES

Support the management of the day-to-day relationship with assigned accounts.

Ensure product availability, correct pricing, and on-time execution of promotions.

Monitor sell-in, sell-out, inventory levels, and store execution to identify risks and opportunities.

Prepare weekly and monthly performance reports (sales, margins, forecast accuracy, stock levels).

Assist in the preparation of business reviews, presentations, and commercial proposals.

New product registration (item agreements)

Orders and shipment tracking in order to reléase deliveries to assure 90% fill rate

New stores implementation, coordinating product and displays

Monthly forecast elaboration

Help to resolve any discrepancy on invoices and payments

Skills/Requirements

EDUCATION AND EXPERIENCE REQUIREMENTS

Bachelor’s degree in Business Administration, Marketing, International Business, or related field.

1-2 years of experience in sales, customer service, commercial coordination, or retail account.

Strong analytical and communication skills

Problem solving

Team collaboration

Ownership and accountability

Advanced knowledge of Microsoft Office applications, especific Excel

Customer focus

Travel: necessary domestic and US, visa is required

Fluency in English needed (other languages will be a differential)

Why Choose Kohler?

We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

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