Inside Sales Representative

Eaton’s Corporate Sector division is currently seeking a Inside Sales Representative.

What you’ll do:

Position Summary

The Inside Sales Specialist will provide dedicated technical, and operational support to all retail Account Managers and offer Pro Sales support on the Lowe’s and Home Depot accounts. The position combines inside sales operational support with specialized Pro project support, ensuring timely quotes, order management, and technical assistance, within the retail business.

Key Responsibilities

Pro Sales Support

Serve as a dedicated inside sales partner to Account Managers

Support quotes for the Lowe’s and Home Depot Pro business

Manage customer inquiries via phone and email with professionalism and urgency

Support sales with pricing, lead time, product availability, and policy guidance

Quoting & Small Project Support

Prepare and process customer quotes; manage quote renewals and follow-ups

Provide take-off support for small Pro projects

Interpret basic drawings, scopes, and material lists to create preliminary BOMs

Partner with pricing, sales, and engineering for accurate and timely quote delivery

Order Management & Fulfillment

Support end-to-end order processing for Pro projects and standard orders

Ensure product accuracy, pricing alignment, and configuration correctness

Coordinate with supply chain, logistics, and order management for on-time delivery

Manage post-order requests including changes, clarifications, and delivery coordination

Technical & Product Support

Respond to product selection, specification, and application inquiries

Cross-reference competitor part numbers to Eaton or approved equivalents

Provide technical guidance and escalate complex issues

Maintain working knowledge of Eaton product lines and competitive offerings

Customer & Sales Growth

Proactively follow up on quotes and orders

Lead special projects (ex. SPA creation during GPI implementation)

#LI-KL1

Qualifications:

Proficiency with CRM, ERP, quoting tools, Bid Manager, and Microsoft Office

Minimum of 3 years of experience in inside sales, sales support, or technical support

Experience with electrical, construction, or industrial products is a plus

Experience supporting quotations, order management, and small projects

Advanced English proficiency

Advanced proficiency in Microsoft Excel

Experience providing commercial support to retail accounts

Skills & Competencies:

Strong customer service and communication skills

Ability to manage multiple priorities and meet critical deadlines

Detail-oriented with strong analytical skills

Ability to interpret technical information and drawings

Strong collaboration and cross-functional coordination skills

Proven ability to drive results in a fast-paced, time-sensitive environment

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.