Senior Lead Systems Operations Engineer

About this role:

Wells Fargo is seeking a Senior Lead Systems Operations Engineer.

In this role, you will:

Act as an advisor to senior leadership to develop or influence platform support solutions for highly complex business and technical needs or technology initiatives

Lead highly complex, broad impact initiatives including provision of high-level systems consultation for the technology teams related to large scale planning of computer systems and network infrastructure for Systems Operations functional areas

Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking

Translate advanced technology experience, in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions

Provide vision, direction and expertise to senior leadership on implementing innovative and significant business solutions

Maintain knowledge of industry best practices and new technologies and recommend innovations that enhance operations or provide a competitive advantage to the organization

Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership

Provide training and mentoring to less experienced team members on guidebook changes and lead team to meet technical deliverables, while leveraging solid understanding of technical process controls or standards

Required Qualifications:

7+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Unix, Oracle, production support with ITIL process, Monitoring tools (Geneos, Grafana, Splunk, AppD), Autosys, Cron, Websphere, Apache, Tomcat, Kafka, MQ, Ansible, AIX

Job Expectations:

L3 Support experience with strong ITIL process and strong troubleshooting skills.

Strong knowledge on Database, MQ and middleware technologies.

Monitor application health, performance, and batch processes

Ensure SLA adherence and minimal downtime

Handle incidents, problems, and service requests. Perform root cause analysis (RCA) for recurring and major incidents.

Participate in post-incident reviews and continuous improvement initiatives

Support change deployments, patching, and release activities

Stonge knowledge on monitoring tools and proactively act on alerts and dashboards using Splunk, Geneos and Grafana

Hands-on experience in automation using shell/pearl/Python and AI tools.

Performance tuning and capacity monitoring

Experience with financial or payment systems domain

Knowledge of CI/CD pipelines and deployment support

Posting End Date:

25 Jun 2026

Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.