Project Manager

Position Summary

We are seeking an experienced Project Manager to join our Project Management Office (PMO) team.

Accuro® EMR is Canada’s most widely adopted Electronic Medical Record platform, supporting thousands of providers and millions of patients. Alongside Medeo and our growing ecosystem of integrations, we operate within a highly regulated and rapidly evolving HealthTech landscape.

As a Project Manager, you will lead cross-functional, multi-stakeholder initiatives spanning product delivery, platform integrations, partner onboarding, and provincial/government engagements. You will play a critical role in ensuring initiatives are delivered predictably, compliantly, and with strong stakeholder alignment.

This role blends traditional project delivery, agile coordination, and ongoing program-type work (e.g., provincial compliance and reporting), making it ideal for a pragmatic, detail-oriented PM who thrives in a dynamic environment.

This position offers the opportunity to join the team as either an Associate Project Manager or Project Manager, with placement determined by the successful candidate's experience and qualifications.

Competencies Critical for Success

Strong project delivery discipline (scope, schedule, risk, dependencies)

Ability to operate across technical and non-technical stakeholders

Excellent stakeholder management and communication skills

Experience working in regulated or compliance-heavy environments

High attention to detail and documentation rigor

Collaborative, solutions-oriented mindset

Primary Responsibilities

Project Delivery & Execution

Define project scope, objectives, and success metrics in collaboration with stakeholders

Develop and maintain detailed project plans, timelines, and resource coordination

Manage cross-functional delivery across Product, Development, Implementations, Client Services, Marketing, GRC, and external partners

Track progress, manage dependencies, and proactively mitigate risks and issues

Ensure projects meet defined quality, timeline, and compliance expectations

Facilitate project ceremonies, status reporting, and stakeholder communication

Lead retrospectives and drive continuous improvement

Provincial & Government Engagement (Program Coordination)

In addition to discrete projects, this role supports ongoing provincial engagement and compliance coordination, including:

Act as a coordinating point of contact for provincial programs and governing bodies

Manage recurring engagement activities (e.g., vendor touchpoints, quarterly reviews, certification cycles)

Coordinate compliance-related deliverables such as:

Certification submissions and renewals

Performance reporting and regulatory documentation

Audit and assessment readiness (e.g., privacy, security, SOC 2)

Ensure timely communication and coordination with SMEs across Product, GRC, Privacy, and Security

Track and communicate regulatory or legislative changes impacting product delivery

Maintain strong relationships with internal stakeholders and external provincial partners

Governance, Reporting & PMO Contribution

Maintain core project artifacts (charters, plans, risk logs, decision logs, status reports)

Ensure adherence to PMO standards, frameworks, and delivery governance

Provide clear visibility into project health, risks, and progress

Collaborate with other Project Managers to ensure consistent delivery practices

Contribute to improvements in PMO processes, templates, and operating models

Additional Duties and Expectations

Promote QHR’s “Blue Culture” and collaborative ways of working

Represent the organization professionally with internal and external stakeholders

Support additional initiatives as required within the PMO

Qualifications

Must Have

5+ years of experience in project management or program coordination

Proven experience delivering cross-functional initiatives

Demonstrated ability to manage multiple concurrent projects with competing priorities

Strong stakeholder management skills across technical, business, and external partners

Experience with project planning tools and documentation practices

Familiarity with Agile (Scrum/Kanban) and/or hybrid delivery models

Bachelor’s degree in Business, Engineering, Computer Science, or related field (or equivalent experience)

Nice to Have

Experience in Healthcare / HealthTech / EMR environments in Canada

Familiarity with provincial health systems, certifications, or regulatory frameworks

Experience supporting compliance, audit, or security initiatives

Project Management certification (e.g., PMP, PRINCE2, AgilePM)

Experience with partner integrations, APIs, or platform ecosystems

Exposure to tools such as Jira, Confluence, Salesforce, or similar

Compensation and Logistics

Full-time, permanent

Base salary, variable bonus established at the corporate level, competitive benefits package

Hiring Range: $70,000 - $80,000 annual (Final pay for this position may depend on candidate knowledge, skills, experience and location.)

Hybrid (Kelowna, BC area) or Remote (Canada-based)

Minimal travel (0–2 trips annually)

Occasional non-standard hours may be required to support release or external coordination timelines