Manager, KYC/AML Funds

About Citco:

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

Your Role:

The Account Manager (AM) is responsible for the daily operations of their account. The AM ensures, together with the VP, that the account operates effectively and efficiently, that account members are properly guided and motivated, client relationships are developed and maintained and that the account provides exceptional customer service. The AM takes care of meeting the account objectives, while ensuring that the policies and guidelines laid down by the company are fully understood and are properly and effectively implemented.

You will assist the VP with allocating the team resources effectively and efficiently within their area of responsibility.

Make use of available tools in order to guide and develop the team

Supervise of the team and the work performed by the team

Review KYC records as to completeness, including verifying that due diligence has been performed and that Citco’s standards are complied with; ensure the Senior Specialists correctly apply the applicable KYC policy for the CFS IR Office for which an investor is under review

Ensure that an instant overview of complete and incomplete KYC records is maintained, and monitoring the actions taken to complete KYC records

Remain up-to-date about relevant international compliance developments and disseminate any newly acquired information, as appropriate, to the team

Keep informed as to present and future legislations well as regulatory developments in the jurisdictions which are serviced by the KYC/AML team

Keep the CFS KYC/AML VP abreast of important issues and escalating potential problems

Advise on a timely basis as to any additional resource needs and take part in any subsequent recruitment process

Assessment/identification of training needs of staff

Conduct staff reviews (evaluations), including assigning appropriate objectives for each applicable staff member

Assist the Senior Specialists with queries related to unusual/suspicious transactions and further processing of the case according to the procedures in place

Escalate appropriately any investors/transactions which may be considered for reporting with the relevant Reporting Office, in accordance with procedures and regulations

Ensure that High Risk Investors (including PEP’s) are handled by the Senior Specialists in accordance with policies and procedures

Coordinate the filing of Investor and General KYC files

Maintain a professional and motivating working environment

Verify and approve time cards of the team

Meet or exceed internal and external quality standards for exceptional customer service

Any other duties which the organization may require as part of the business of CFS

About You:

You have a Bachelor’s Degree in Business Administration/Management, Economics and Law (MER), Accounting, Finance or Economics.

3 years’ experience in Compliance or customer service environment

2 years’ experience in managing staff

Excellent MS Office skills

Knowledge of the financial markets and hedge fund industry

Solid knowledge of compliance and regulatory issues, including Know Your Customer (KYC) and anti-money laundering (AML) policies

Proven track record in successfully managing teams

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.