Assistant Operations Manager

IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:

Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative .

Is your current job a nightmare? Make it a dream job at Mattress Firm®!

Join Mattress Firm and have the job of your dreams!

Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

From picking and loading the correct merchandise to ensuring on time arrival and product setup, our supply chain team ensures that the final step of the Mattress Firm shopping experience goes smoothly. When you work in our warehouses, you’ll play a vital part in helping people sleep well so they live well every day.

Job Details:

Competencies

Knowledge

Warehouse, logistics, or supply chain knowledge

Computer literacy in Microsoft products: Outlook, Excel, PowerPoint

General warehouse standard operating procedures

Basic retail operations

Inventory control

Safety policies and procedures

Financial analysis, reporting, and budgeting

Essential Responsibilities

Assist in the efficient day-to-day operations of the distribution center.

Contribute to meeting overall financial objectives of the distribution center compared to budget.

Create and foster an environment of trust, open two-way communication, and cohesive team effort.

Ensure alignment with strategic vision and communicate organizational mission and values to the team.

Communicate with team members through regular and frequent meetings.

Hold one-on-one meetings with direct reports at least twice a month.

Ensure adherence to operational processes, policies, and procedures.

Ensure the distribution center meets company standards on appearance, cleanliness, and functionality.

Identify opportunities and drive continuous improvement initiatives in the distribution center.

Facilitate resolution of customer service issues.

Verify driver payroll for accuracy.

Conduct required physical cycle counts, review discrepancies, and make appropriate corrections.

Ensure use of proper safety equipment and maintain a safe working environment by ensuring adherence to all safety policies and procedures.

Complete all required training modules and certifications prior to the due date.

Ensure all safety policies and procedures are followed to ensure a safe work environment for all.

Communicate professionally with all internal and external contacts.

Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.

Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.

Execute team member performance improvement plans, progressive discipline, and terminations when appropriate per Company policy.

Education

High School diploma or equivalent required

Bachelor's Degree preferred

Professional Experience

2+ Years related experience preferred And

Skills List

Able to be open and approachable to build goodwill, positivity, and loyalty with team members.

Ability to motivate and empower individuals and groups to greater participation, commitment, and high standards of performance.

Capable of building team spirit, encouraging team collaboration, identifying hidden strengths of individuals and team, encouraging all team members to express suggestions and ideas, and finding own creative solutions for upcoming problems.

Capacity to identify all aspects of a problem and understand why a problem exists in order to develop a workable solution.

Able to adapt to new situations, change and shift strategies to meet different types of challenges.

Skillful in proper use of tools, hardware, software, and equipment to ensure optimal functioning.

Adept at collaborating with others to identify problems, provide advice, and develop agreeable solutions.

Ability to evaluate the impact of a business decision on the business financial statements and financial wellbeing in the long term.

Licenses and Certifications

Physical Demands

Warehouse Environment

Lift or move +100 pounds

Sitting frequently

Standing frequently

Walking frequently

Talking frequently

Hearing frequently

Usage of hands and fingers

Reaching with hands and arms

Stooping, kneeling, crouching, or crawling occasionally

Sight is required to ensure the safety of yourself and others.

Benefits Included:

Excellent career growth opportunities through on-the-job training and development programs

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vision plans

Get paid on- demand

Base pay or uncapped commission

Employee discounts on Mattress Firm sleep products and accessories

Compensation:

Competitive salary range of $45,000 to $50,000 annually depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: .

Diverse Candidates are Encouraged to Apply.

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