Store Operation Manager

Earth Café is looking for a Back-End Manager to oversee Store Operations, Central Kitchen Operations, Compliance, Vendor Management, Inventory Control and MIS reporting.

Responsibilities:

A. STORE MANAGEMENT

Outlet Support & Responsiveness

Ensure uninterrupted availability of raw materials for all outlets.

Fulfil urgent/ad-hoc requirements of outlets beyond the regular ordering list.

Support R&D initiatives by procuring ingredients required for new product trials and innovation.

Inventory Management

Maintain weekly ordering cycles to avoid stock-outs and overstocking.

Ensure zero variance between physical stock and system stock.

Ensure correct storage of all materials, especially refrigerated and perishable items.

Bill Entry & Documentation

Ensure timely and accurate entry of all bills, including bills received directly at outlets.

Forward physical copies of bills to Accounts within stipulated timelines.

Vendor Management

Maintain strong relationships with vendors for smooth and uninterrupted supplies.

Develop and maintain backup vendors for critical materials.

Coordinate with Accounts to ensure timely vendor payments.

Cost Optimisation

Obtain at least two quotations for generic items before purchase.

Continuously identify opportunities for cost reduction without compromising quality.

Negotiate favourable Minimum Order Quantities (MoQs) with vendors.

Quota Management

Monitor and control issuance of housekeeping and packaging materials to outlets.

Store Maintenance & Hygiene

Ensure daily cleaning and weekly organisation of store shelves.

Maintain hygienic, pest-free and well-organised storage conditions.

Compliance

Ensure timely renewal and maintenance of FSSAI, Health and Fire Safety licences.

Self Audits

Conduct two self-audits every month.

MIS

Generate MIS reports relating to Inventory, Procurement and monthly vendor payouts.

B. CENTRAL KITCHEN MANAGEMENT

Wastage Control

Monitor actual versus ideal consumption and work towards reducing wastage.

Equipment Maintenance

Ensure preventive maintenance of all equipment.

Arrange immediate repairs or replacements in case of breakdowns.

Purchase & Receiving

Regulate Central Kitchen purchases to ensure best quality at optimum cost.

Verify billed quantities against received quantities and resolve discrepancies.

Kitchen Hygiene & Discipline

Maintain cleanliness, hygiene and pest-control standards.

Ensure staff discipline, including uniforms, head covers and covers and workplace etiquette.

Staff Food

Monitor the quality and quantity of staff food sent to outlets.

Dispatch

Verify quantities of mise being dispatched to outlets and generate transfer challans.

Ensure timely dispatch of all preparations and mise to outlets.

C. DATA MANAGEMENT & STAFF DATA ADMINISTRATION

Generate platform sales reports.

Generate sales reports for review of specific menu items.

Generate reports relating to raw material utilisation.

Add and remove junior staff from Pet Pooja.

Assign appropriate system rights and access levels to staff members.

Requirements:

Minimum 3 years’ experience in store management, procurement, inventory control, central kitchen operations or backend operations in the food service industry.

Good knowledge of inventory management and vendor coordination.

Working knowledge of MS Excel and ERP/POS systems.

Ability to maintain records, generate reports and coordinate with multiple departments.

Strong organizational and follow-up skills.

Pay: ₹28,000.00 - ₹35,000.00 per month

Benefits:

Food provided

Provident Fund

Work Location: In person