Head of Samsung Wallet - Product Management

Position Summary

Key Responsibilities:

Set the vision and roadmap for digital wallet services and run the product development cycle

Understand and articulate user needs, build associated business cases and prioritize product requirements

Proactively interface, and serve as a strategic leader, with HQ leadership and cross-functional teams to develop new product concepts using market data, usability studies and product development frameworks, and carry concepts to a successful launch

Think through products from UX, engineering and business perspectives

Collaborate with Engineering to create proof-of-concepts, prototypes, and other creative ways to gather direct feedback early in the product development process

Lead a team directly and functionally lead other matrixed organizations including marketing, BD, UX, strategy, engineering collaboratively

Manage project risks, scope changes and other non-standard events throughout the life of the project

Manage stakeholder communications and weekly and monthly progress reporting

Ensure quality of deliverables is verified and matching expectations

Manage multiple concurrent projects with multiple teams around the world

Lead and collaborate with marketing to drive awareness and create demand for new services

Drive the evolution of the product and service

Setup and lead cross-functional local teams for mobile payment business and digital IDs; facilitate decision-making, communication, and managing project progress

Apply potential business opportunities during initial product planning stages, to create and/or sources of revenue for the service(s)

Serve as an expert evaluating multi-party technology solutions and the associated business impact in critical verticals such as transit, corporate access, hospitality (hotel keys), and digital ID

Provide actionable insights to shape product and partnerships and drive impactful collaboration with cross-functional teams in development, engineering, marketing, and operations to develop and execute a business strategy aimed at growing the Samsung Wallet ecosystem

Role and Responsibilities

Knowledge, Skills & Education

A self-starter with excellent verbal and written communications skills

Degree in Business, Engineering, or related field AND 18+ years of relevant experience with proven record around delivery ideally within the mobile space

5+ years of product management team leadership

Strong leadership, collaboration, and communication skills – with experience managing, directing, and monitoring cross-functional teams to achieve an outcome.

Proven experience with Mobile and Digital services

Track record of building and launching new products

Proven analytical and quantitative skills; ability to use hard data and metrics to make data-driven decisions and back up product decisions

Be able to take the high strategic view as well as dive deep on issues

The ability to manage chaos, ambiguity and complexity, in a detailed, organized way

Ability to have challenging conversations at all seniority levels internally and externally.

Ability to negotiate with multiple stakeholders, be able to defend work, and also know when to accept direction

Ability to navigate heavily matrixed organizations and thrive within a fast-paced environment

Skills and Qualifications

Compensation for this role, for candidates based in New York, NY, is expected to be between $260,000 ~ $300,000 base. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.