Talent Acquisition Coordinator

TAC - Hybrid - Mexico

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.

If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

Job Function

Work in compliance with internal policies and recruitment best practice while demonstrating an awareness and adhere to ICON’s culture which centres around our commitment to People, Clients and Performance

Recognize, exemplify and adhere to ICON's culture which centres around our commitment to People, Clients and Performance.

As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting customer needs

Take proactive ownership of all third party suppliers including all communication, agreeing terms of business and processing of fees.

Arrange and co-ordinate interviews with candidates and other multiple interviewers in a time efficient and cost effective way in line with recruitment metrics, ensuring any relevant travel is organised in line with ICON’s travel policy

Prepare all necessary interview and assessment paperwork and ensuring this is provided to managers ahead of scheduled assessment (for example; interview templates, candidate CVs etc)

Ensure the Applicant tracking database (Taleo) system is updated to record interview details and relevant comments

Update and maintain the Applicant Tracking system with candidate, third party details, merging duplicate agency information and inputting re-submissions where required ensuring a high level of accuracy is maintained

Ensure full communication is provided to relevant team members and other stakeholders on changes or updates on candidates status/interviews

Follow up with Hiring Managers to ensure that all interview/assessment notes are collated, explaining the importance of the collection of this documentation

Management of recruitment technology including uploading jobs, candidates, agencies/sources, interview notes

Be involved in and action Applicant tracking system changes as requested and run recruitment reports as necessary

Assist with other related recruitment duties and input into projects as required

Office administration required to support the efficient running of the recruitment process

Build and maintain strong working relationships with the business, ensuring that they are continually appraised and updated on the relevant recruitment processes

Management of day to day queries ensuring all are dealt with in an effective and timely manner and escalated where necessary

Work to the service levels agreed with the business

Benefits of Working in ICON:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.

We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.

But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

Competitive base salary and performance related incentives

Health and wellbeing programmes including medical, dental, and vision coverage where applicable

Retirement and pension plans

Life assurance and disability coverage

Employee assistance programmes and wellbeing resources

Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to about the benefits ICON offers.

Inclusion and Accessibility

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.