Customs Clerk

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

15,000 trained professionals

250+ locations worldwide

Fortune 500

Globally unified systems

Job Description

Scope of Position:

To coordinate the clearance of freight documentation through the relevant customs authorities. Working with our customers to guide and advise on customs regulation requirements both in the origin and destination countries.

Shift patterns may apply for this role

Major Duties and Responsibilities:

Coordinate the process customs clearance documentation for our customer base

Deal with the customs authority on a daily basis.

Deliver an excellent customer service to all customers.

Be the specialist for all customs compliance issues. Assist in resolving all issues with the customer.

Assist in the review of all policies, procedures and controls put in place.

Ensure the relevant regulations are in place for all customers/business.

Identify Improvement Opportunities, Risks or IT Solutions which ensures the advancement of compliance and installs control.

Develop & Utilise the Expeditors Network to ensure a uniformed approach throughout the region and exchange best practices.

Work on assigned key account customers to ensure their needs are met

Continue to develop knowledge on customs requirements, ensuring new regulations are understood and implemented where required

Ensure Duty/VAT is processed correctly & collected as required

Ensure any queries/refunds are followed up and resolved immediately

Review, update & Retain all DLSOP’s. Ensure they remain updated and implemented efficiently. Assist Sales & Account Management with cost saving solutions & options.

Complete daily, weekly audits on the all enteries

Ensure you keep up to date on the latest Customs Regulations updates & changes.

Develop and issue the training of new staff within the dept. Update all current staff with changes & updates.

Qualifications

Experience and Education:

1 - 2 years experience within the Customs Industry

Excellent knowledge of Irish customs procedures & systems

Effective interpersonal skills.

Ability to relate to customers and internal employees at all levels

Previous experience with Word, Excel, Windows, Email, various PC based software