Mobile Case Manager – Workers' Compensation

Job Description:

Are you passionate about helping injured workers achieve positive recovery and return-to-work outcomes? We're looking for an experienced Mobile Case Manager to work directly with injured workers, employers and treating health practitioners across Victoria, providing hands-on support throughout the claims journey.

This is a field-based role with a company vehicle provided, offering the opportunity to make a genuine impact by developing and implementing effective return-to-work strategies.

What You'll Be Doing

Meet with injured workers, employers and treating practitioners to support recovery and return-to-work goals

Develop and implement tailored case management and return-to-work plans

Facilitate clinical case conferences, claims reviews and stakeholder meetings

Build strong relationships with key stakeholders to drive positive claim outcomes

Provide expert guidance on workers' compensation legislation and best-practice injury management

Work collaboratively with claims teams to ensure timely and sustainable recovery outcomes

About You

To be successful in this role, you will bring:

Experience within the Victorian Workers' Compensation Scheme, ideally in case management, return-to-work, injury management or occupational rehabilitation

Allied Health qualifications or experience in Nursing, Physiotherapy, Occupational Rehabilitation or a related discipline will be highly regarded

Strong understanding of workers' compensation legislation, injury management and return-to-work principles

Excellent stakeholder management, negotiation and influencing skills

Strong problem-solving abilities and sound decision-making capability

Exceptional communication and relationship-building skills

A proactive, resilient and customer-focused approach

Strong organisational skills with the ability to manage competing priorities

Intermediate to advanced knowledge of ACCtion and Novus preferred

Current Victorian Driver's Licence

If you're an experienced case manager or allied health professional looking to step into a dynamic, field-based role focused on recovery and return-to-work outcomes, we'd love to hear from you.

About us

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

How to apply & our commitment to you in return

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.