Director of Sales, ANZ

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

The Director of Sales, ANZ leads a high-performance enterprise sales team across Australia and New Zealand. This is a strategically important, mature yet competitive region, with a concentration of large enterprise and regulated industry customers.

You will be responsible for owning the regional go-to-market strategy, driving large enterprise SaaS revenue, expanding key strategic accounts, and strengthening Sprinklr’s position as a category leader across ANZ.

This role requires a balance of new logo acquisition, enterprise expansion, and executive-level engagement, with a strong focus on industries such as financial services, telecommunications, retail, and public sector.

Why Join

Lead Sprinklr’s growth in a high-value, enterprise-dense market with strong expansion potential

Own and shape ANZ strategy with direct visibility to APAC leadership

Sell a market-leading CXM platform trusted by global enterprise brands

Partner with a well-established regional ecosystem across marketing, consulting, and alliances

Build and elevate a high-calibre enterprise sales team in a competitive SaaS landscape

What You Will Do

Own and deliver the ANZ regional revenue target, with clear accountability for new business and expansion

Develop and execute a focused ANZ go-to-market strategy, prioritising key industries and enterprise accounts

Lead, coach, and develop a team of enterprise account executives to consistently exceed quota

Drive strategic account planning across top-tier ANZ customers, expanding footprint and multi-product adoption

Be deeply involved in complex, high-value deals, engaging at C-suite level and navigating procurement-heavy environments

Establish strong relationships with key regional stakeholders including partners, advisors, and industry networks

Drive operational excellence using MEDDPICC, disciplined pipeline management, and accurate forecasting

Partner cross-functionally with solutions consulting, customer success, marketing, and global account teams

Navigate ANZ-specific requirements including compliance, data residency considerations, and procurement frameworks

Represent Sprinklr in the ANZ market through industry events, executive forums, and thought leadership

Who You Are

Proven enterprise sales leader with success in the ANZ market, ideally within high-growth SaaS environments

Strong understanding of ANZ enterprise landscape, including major accounts and buying behaviours

Experience closing complex, multi-million dollar SaaS deals with long sales cycles and multiple stakeholders

Demonstrated ability to lead and scale high-performing enterprise sales teams

Strong track record in both new logo acquisition and account expansion within existing enterprise customers

Skilled in executive engagement, able to build credibility with CIO, CMO, and CX leaders

Deep understanding of key ANZ verticals such as financial services, telecom, retail, and government

Hands-on leader who leads from the front in deals and customer engagement

Comfortable operating in a highly competitive vendor landscape with strong local and global players

Willingness to travel across Australia and New Zealand as required

We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:

Lead a new category of enterprise software that we call Unified-CXM.

Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.

Create a culture of customer obsession, with trust, teamwork, and accountability.

We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

To learn more about employee benefits by region, click here.

To learn more about all-things-Sprinklr, visit our candidate resource hub here.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

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If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.