Intermediate Product Designer

Do you thrive on designing meaningful customer experiences and bringing new product ideas to life? Are you excited by the opportunity to shape how customers engage across digital and in-store journeys?

As an intermediate product designer, you will contribute to the evolution of our Loyalty and Media & Ads experiences, helping shape how customers, advertisers, and partners engage across Best Buy Canada’s omnichannel ecosystem. You’ll design cohesive, end-to-end experiences that connect loyalty programs, customer identity, account and security, and retail media into intuitive systems.

We practice a remote-first working model, leveraging in-person interactions at our head office in Vancouver, BC, for strategic, collaborative, and social purposes.

What you’ll do as an intermediate product designer:

Contribute to end-to-end omnichannel experiences by designing flows, interactions, and interfaces that connect digital and in-store touchpoints

Apply and contribute to design systems, patterns, and frameworks to ensure consistency and scalability across customer journeys

Plan and conduct usability testing and small-scale research, translating insights into iterative improvements within defined problem spaces

Translate and contribute to user insights, product strategy, and business goals into clear problem statements and scalable design solutions

Collaborate closely with Product Managers, Engineers, Marketing, and cross-functional stakeholders to deliver feasible, high-quality experiences

Leverage modern design tools and AI capabilities to accelerate exploration, iteration, and communication of ideas

Contribute to shared design systems, documentation, and best practices to improve consistency across teams

What we’re looking for:

5+ years of product design experience across UX research, interaction design, UI, content design, and validation

A strong foundation in core product design skills, with depth in at least one area

Experience designing end-to-end experiences, with an understanding of broader user journeys

Hands-on experience conducting usability testing and translating insights into actionable improvements

Ability to apply design systems, accessibility standards, and best practices

Experience with Figma, Confluence, and Jira, along with exposure to AI-enabled tools

Strong collaboration and communication skills

A proactive, growth-oriented mindset

Why you’ll love it here:

Remote-first work environment

Employee discounts on tech from day one

Flexible health benefits and wellness program

Training programs to build new skills

About Best Buy

As Canada’s destination for the coolest tech, Best Buy offers one of the best work environments in the country. Our culture is one of inclusivity and belonging, where employees can bring their full selves to work.

We believe in a fair and inclusive hiring process and encourage candidates to apply even if they may not meet all the requirements.

Join our amazing team!

We are looking for people just like you.

Annualized Compensation Range

$85,500.00 - $100,000.00

Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.

Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3

This posting is for a vacancy.