Senior Manager - Solution Architect

Responsible for developing solution architecture for complex solutions in Network, SDWAN, Cloud security, unified collaborations, mobility, and IoT. This includes technical solution design and service considerations to increase revenue profitability and market competitiveness. Serve as a technical expert on solution design, development, and implementation requirements, addressing business needs.

Additionally, leverage knowledge of the company's products and services to translate customer requirements into functional, effective, and appropriate solutions for the prospective customer base in Australia region

. Support the development of business opportunities in conjunction with the sales team. Where appropriate provide consultancy to aid customers in the development of their requirement

s.Understand customer requirements, assist in the qualification processes and by utilizing the company's standard product and services portfolio to create a suitable solution in concep

t.Actively participate in the RFI/RFP process and development of the technical aspects of proposals in line with customer needs, liaising and qualifying with other colleagues as necessary. Present technical solutions to customers both formally and informally as requir

edAuthor the Technical Sections of Proposals for prospective customers for handover to low level desig

n.Participate with sales in winning customer commitment by carrying out specific tasks called for by the sales campaign plan. Generally, this will include presenting the company's technical competence and the customer specific technical solutio

n.Validate appropriate order documentation initiated by sales prior to submission to the order desk or in the case of projects, to brief Project Management and Engineering to ensure they are equipped to deliver the solutio

n.Maintain and develop knowledge of telecommunications products and services, specifically related to an assigned 'Subject Matter Expert' are

a.Provide product knowledge transfer to other members of the sales organization to enhance their ability to use products to create customer solution

s.Stay abreast of technical issues, options and advancements within the industry relevant to the TCL services portfoli

o.Must be able to collaborate across stakeholders – Internally (Product, Marketing; Networks Team, CSO - Service Management, Billing & Collections, Solutions Team, etc) and Externally (Marketing Research, Customer forums, Partners, OEM vendor teams, et

c)Excellent Communication/Client relationships/ Executive engagements /Strategic planning /evaluating new account penetration techniques e

tcExcellent command on Industry footprints & great product knowledge would be an additional advantag

e.Highlight DRIVE behaviours – Accountability & Ownership, Collaboration, Innovation & Agili

tyBachelor’s degree in engineering or related disciplin

e.Successful track record in the System Integrator/Telecommunications aren

a.8+ years of industry experience and demonstrable track record in complex customer solution win

s.Ability to formulate thorough and compelling technical solutions documentation including detailed diagrams for both customer facing and internal us

e.The solution architect must possess good customer communication and presentation skills with the ability to progress customer relationship to a ‘trusted advisor’ status. Proven ability is required to assist Sales in strategizing and pitching capabilities and solutions for acquiring new business and growing existing busines

s.Ability to collaborate and work closely with internal Sales, Commercial Management, Product Management, Bid Management and Engineering Teams to put together winning solutions and RFP Response

s.Follow through closed deals and solutions to ensure proper order and timely implementation. Detail oriented and very thorough and comprehensive Solution Design Document (SDD) experience required. Ability to self-organize and work within the post sales environment with Project Management and Service Management as necessar

y.Time Management Skills - Ability to multitask and meet multiple timeline

s.Strong written, oral communication skills (both English and Mandarin) to include presentation skills, interpersonal skills, and a professional business image. Be smart and presentabl

e.Customer focused, Results oriented. Provide a consultative approach to developing customer solutions and design. Demonstrate a high level of maturity and technical knowledge that engenders confidenc

e.Experience of developing long-term business relationships within key decision makers in large organizations. Has a level of maturity and technical knowledge that engenders confidence and is analytical and pragmatic in the understanding of requirement

s.Experience of teaming effectively with others across different disciplines, functions and organizations. An action-oriented team player with the ability to lead internal and technical discussion

s.Opportunity to be a part of a high-impact, high-growth regional sales function in a rapidly evolving industr

y.Drive innovation and transformation for some of the world’s leading enterprise

s.Collaborate with a dynamic, ambitious, and customer-focused leadership tea

m.