Product Manager

Product Manager

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

At ICON, we build technology solutions that accelerate clinical research and improve healthcare outcomes globally.

We are looking for a Product Manager who combines strategic thinking, strong product judgment, and execution excellence to drive business and customer outcomes. This role is ideal for someone who thrives in complex enterprise environments, can navigate ambiguity with confidence, and enjoys solving meaningful problems at scale.

You will own multiple related enterprise products or capabilities, driving product strategy, prioritization, and business outcomes while partnering closely with customers, business stakeholders, and technology teams.

What You Will Be Doing

Product Strategy & Ownership

Own the vision, roadmap, and outcomes for multiple enterprise products or capabilities

Drive product discovery to identify opportunities, validate problems, and define solutions

Translate business objectives into product strategies, roadmaps, and prioritized initiatives

Make thoughtful trade-offs across customer needs, business value, technical feasibility, and regulatory requirements

Support IT Business Partners in business case development and investment recommendations using insights, business value analysis, and data-driven decision making.

Product Delivery & Execution

Lead products through the full lifecycle from discovery and planning through delivery, adoption, and continuous improvement

Partner closely with Engineering, UX, Architecture, PMO, Testing, Validation and business teams to deliver high-quality solutions

Own prioritization and backlog decisions while leveraging Business Analysts and delivery partners to drive execution

Monitor product performance and continuously refine priorities based on outcomes and feedback

Stakeholder & Business Leadership

Build strong partnerships across business, operations, technology, and customer-facing teams

Facilitate alignment across business and technology stakeholders to accelerate decision-making and execution.

Influence decisions through clear communication, structured thinking, and data-driven recommendations

Communicate product strategy, progress, risks, and outcomes to leadership and stakeholders

Identify opportunities to improve business performance through simplification, automation, reuse, and technology-enabled innovation

What We're Looking For

9–12 years of overall experience, including 4+ years in Product Management, Product Ownership, or other product-focused roles with demonstrated ownership of product strategy, prioritization, and business outcomes.

Experience owning enterprise software, SaaS platforms, workflow products, or business-critical technology solutions

Demonstrated ability to drive product strategy, prioritization, and business outcomes

Ability to articulate business value, evaluate investment trade-offs, and support data-driven decision-making

Strong product judgment with a proven track record of making effective trade-offs in complex environments

Experience working across engineering, business, operations, and leadership stakeholders

Strong analytical, problem-solving, and communication skills

Ability to operate independently, navigate ambiguity, and influence without authority

Technology-literate with a strong understanding of enterprise platforms, integrations, data, automation, AI-enabled capabilities, and modern software delivery practices, with the ability to evaluate business value and technical trade-offs

Preferred Qualifications

Bachelor of Engineering, preferably in computer science. MBA is a plus.

Experience in Healthcare, Life Sciences, Clinical Research, CRO, HealthTech, MedTech, or other regulated industries

Experience managing enterprise workflows, platform products, APIs, integrations, data products, or operational systems

Experience working with globally distributed teams and stakeholders

Experience owning a product domain comprising multiple products, capabilities, or workflows is highly desirable

What Success Looks Like

Recognized as the owner of multiple enterprise products and their outcomes

Delivers measurable business and customer impact, not just features

Builds trust and influence across business and technology teams

Balances strategic thinking with execution excellence in a complex, regulated environment

What We Offer

Opportunity to lead impactful products in a global, mission-driven organization

An energized, collaborative, and truly global team environment

Exposure to complex enterprise and healthcare technology challenges at scale

A culture that values ownership, innovation, and continuous learning

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

Competitive base salary and performance related incentives

Health and wellbeing programmes including medical, dental, and vision coverage where applicable

Retirement and pension plans

Life assurance and disability coverage

Employee assistance programmes and wellbeing resources

Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to about the benefits ICON offers.

Inclusion and Accessibility

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.