Business Execution Associate

About this role:

Wells Fargo is seeking a...

In this role, you will:

Participate in planning and executing a variety of programs, services, and initiatives, and monitor key indicators to ensure effective performance and control management of assigned operations or business groups

Review basic initiatives including policy or process changes, process improvements, technology enhancements, and conduct regular reviews to identify efficiencies and cost savings opportunities

Receive direction from leaders and exercise independent judgement while developing an understanding of policies and procedures, best practices, and initiatives

Collaborate and consult with mid-level managers or cross-functional business partners

Provide work direction to less experienced Strategy and Execution staff

Required Qualifications:

6+ months of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Candidate has to work in Night shift: IST 6.30pm to 3.30am and should be flexible as per the team's requirement

The candidate will be responsible for directly managing client queries, ensuring timely responses, and fostering strong relationships with both external and internal stakeholders, all while maintaining a clear focus on customer satisfaction and operational efficiency.

Candidates are expected to demonstrate proficiency in AI tools and other emerging technologies to drive innovation and efficiency. This includes leveraging platforms like Microsoft Copilot, Agentspace, etc, to automate workflows, enhance decision-making, and deliver actionable insights.

Job Expectations:

Manage client interactions to ensure a high level of satisfaction and resolve queries in a timely manner.

Collaborate with internal teams to coordinate responses and ensure client needs are met efficiently.

Experience in client relations or customer service is preferred, preferably in a U.S. market.

Posting End Date:

22 Jun 2026

Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.