Social Media Account / Client Servicing Manager

Job Title: Social Media Account Manager / Client Servicing Manager Location - Chembur, Mumbai Salary - 30k Experience- 3 year

Job Summary

We are looking for an experienced Account Manager to serve as the primary point of contact for our clients. The ideal candidate should have experience in a digital marketing, advertising, branding, or creative agency and be capable of managing multiple client accounts simultaneously.

Key Responsibilities

Act as the bridge between clients and internal teams including Social Media, Design, Performance Marketing, and Content.

Understand client requirements and ensure timely execution of campaigns and deliverables.

Conduct regular client meetings, review calls, and project discussions.

Coordinate campaign planning, content calendars, approvals, and execution timelines.

Track project progress and ensure all deliverables are completed within deadlines.

Prepare monthly performance reports and present campaign insights to clients.

Identify opportunities for account growth, upselling, and cross-selling services.

Maintain project documentation, MOMs, and communication records.

Requirements

3+ years of experience in Client Servicing, Account Management, or Digital Marketing Agency.

Strong communication and presentation skills.

Experience handling multiple client accounts simultaneously.

Knowledge of Digital Marketing, Social Media Marketing, Branding, and Advertising.

Preferred Industry - Digital Marketing Agency, Advertising Agency, Branding Agency, Creative Agency, Media Agency.

Job Type: Full-time

Pay: Up to ₹30,000.00 per month

Application Question(s):

What's your Current and Expected Salary?

What's your Notice Period?

Experience:

Account/ Client servicing: 3 years (Preferred)

Work Location: In person