UX Research (Pharmaceutical Sector)

Omega CRM Consulting is looking for a UX Research that would like to collaborate with one of the top global pharmaceutical companies.

We are looking for a UX/UI Designer & Researcher to support product design activities within an international product team. The person will work on UX research, user flows, wireframes, prototypes, UI design, and design system components. They should be comfortable collaborating with Product, Development, Business stakeholders, and other designers in an Agile/Scrum environment.

Service Requirements

Strong Figma skills, including components, variants, auto-layout, prototyping, and shared libraries.

Ability to design user flows, wireframes, prototypes, and high-fidelity interfaces.

Ability to conduct user research interviews and communicate findings clearly.

Comfortable working in an international environment where English is used as the working language.

Good communication and presentation skills.

Ability to collaborate effectively with Product Owners, developers, business stakeholders, and design teams.

Ability to work independently, proactively, and with attention to detail.

Good understanding of usability, accessibility, consistency, and responsive design principles.

Experience / Skills

Around 5 years of experience in UX/UI design.

Professional experience using Figma.

Experience creating or working with design systems, reusable components, and UI libraries.

Experience working in Agile/Scrum teams.

Experience working with international or cross-functional teams in English.

Experience conducting user research activities, such as interviews, usability testing, and feedback analysis.

Experience translating user needs, research findings, and business requirements into clear UX/UI solutions.

As a plus

Experience with B2B/B2C, or SaaS digital products for smartphone and web in the animal health or medical domain.

Experience facilitating workshops or discovery sessions.

Experience with tools such as Jira, Confluence, Miro, or FigJam.

Experience with Adobe package.

Experience in gaining insights on user behavior from analytics data.

Basic understanding of front-end development constraints.

Experience documenting design decisions, research insights, or design system guidelines.

What do We offer

Permanent contract.

Flexible Schedule. We make it easy. Balance your professional and personal life.

Trainings & Certifications. Improve your skills and get the official certificate from our main partners.

Home Office.

Flexible retribution (public transport ticket, Ticket restaurant, …).

Health insurance.

OMEGA in action. Our commitment to a better society is not just an intention.

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.