Fixed Operations Director

Join The Ride!

Role: Fixed Operations Director

Location: Alberta

Full Time | Immediate Hire

AutoCanada is Canada's largest publicly traded dealer group. We move fast, we operate with discipline, and we hold ourselves to a high standard. This role is for someone who matches that.

We are looking for a Fixed Operations Director to lead Service and Parts operations across multiple rooftops in Central Canada. This is not a desk job. You will be on the floor, in the stores, and in the numbers. This is your opportunity to put your stamp on AutoCanada’s next chapter of growth.

What you will own:

You will work hands on with the VP of Fixed Operations. You are responsible for the performance of every fixed ops location in your region. That means profitability, process, and people. You will build structure where it is missing, reinforce it where it exists, and hold managers accountable to results. You will also be the reason good people stay.

Your day-to-day.

Coach and develop Service and Parts Managers to hit their numbers and grow their teams

Build retention, for staff and customers, as a measurable priority

Analyze performance data and turn it into clear action at the store level

Create and manage annual operating budgets with each location

Monitor CSI, labor gross, parts gross, and absorption across your region

Identify underperformance early and drive correction fast

Support hiring decisions and build bench strength across your stores

Ensure compliance with provincial regulations and company standards

What you bring:

Experience in fixed operations leadership, Service Manager level or above

Hands-on style, you train by doing, not by directing from a distance

Proven ability to retain staff and build team culture through structure and accountability

Clear communicator who earns trust at every level of the organization

Valid driver's license and willingness to travel approximately 50% within Central Canada

Must be legally authorized to work in Canada

What we offer:

Competitive compensation and benefits

Employee vehicle purchase and service plans

Employee and Family Assistance Programs

Real opportunity to grow within a national organization that promotes from within

Apply at autocan.ca/careers.

INST