ANL DE SUPORTE JR
About the role
Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Business Order Administration & Customer Service work focuses on optimizing and monitoring processes related to customer order processing, shipping, and returns including: •Processing complex orders from customers and resolving order/delivery issues •Tracking and ensuring that systems are updated with the latest information on product shortages, expected delivery dates, price changes, etc. •Acting as liaison between customers, production and distribution departments •Analyzing and summarizing reports related to customer inquiries, sales trends, customer complaints, delivery/service problems, reasons for product returns, etc.
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