Senior Account Manager (It Logistics/ Freight Forwarding) (3blaVf)

About the Roles

We are seeking a Senior Account Manager to join our team in Central, near Raffles MRT. This permanent role offers a Monday to Friday, 9am–6pm work schedule and a competitive salary package with performance bonuses. You will be responsible for managing and growing a portfolio of IT-focused accounts, ensuring seamless client engagement, and driving business development opportunities within the freight forwarding industry.

What You’ll Be Doing

Own and manage a portfolio of IT-focused client accounts, handling relationships, pricing, service delivery, and business growth.

Take over customer accounts from senior colleagues and become the primary commercial contact within three months.

Facilitate the smooth onboarding of new customers, coordinating setup, introducing key stakeholders, and assigning operational responsibilities.

Identify opportunities to services, enter new markets, and promote value-added solutions such as IOR/EOR and IT Asset Disposition (ITAD).

Protect account profitability by monitoring pricing, scope changes, billing, and receivables, escalating any risks affecting margins or collections.

Collaborate with operations and Subject Matter Experts (SMEs) to support quotations, service delivery, and customer requirements, acting as the commercial lead.

Track account performance, maintain accurate forecasts, and provide regular reporting on revenue trends, sales pipeline conversion, and anticipated workloads.

What We’re Looking For

At least 5 years of account management experience in freight forwarding, logistics, or supply chain sectors.

Familiarity with IT logistics, IOR/EOR services, or other value-added logistics solutions is highly desirable.

Strong client engagement and communication skills, with confidence in handling commercial discussions, negotiations, and resolving issues directly with customers.

Solid commercial insight, including knowledge of pricing strategies, profit margins, contractual matters, and negotiation processes.

Highly organised, capable of managing multiple accounts, maintaining accurate CRM records, and producing reliable business forecasts.

Note for Applicants

Only shortlisted candidates will be contacted, typically within 4 days.

Applications can be made via the job portal or by emailing your resume (as an attachment) to enquiry@erast.com.sg with 3blaVf in the subject line.

Pay: $5,000.00 - $6,500.00 per month

Experience:

key account management in freight forwarding industry: 5 years (Preferred)

IT Logistics solutions: 3 years (Preferred)

License/Certification:

permanent working rights with no restrictions in singapore (Preferred)

Work Location: In person