Vendor Manager

Vendor Manager/Clinical Trial Manager

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Vendor Manager at ICON, you will support Clinical Study Team to ensure quality and integrity of processes and data generated by external clinical research vendors.

What You Will Do:

Your focus will be on leading study-level vendor set-up and readiness activities for assigned vendor categories and ensure vendor deliverables are established to support study start-up and key milestones.

Key responsibilities include:

Provide technical expertise in one or more of the following areas: Central Lab, eCOA, Medical Imaging, ECG, Home Health Care, Patient Recruitment & Retention, Adjudication.

Provide vendor management expertise to Clinical Study Team for study level vendor strategy and selection support, including defining vendor requirements and evaluating proposals in partnership with Procurement

Translate the protocol requirements into vendor-facing requirements and specifications, ensuring alignment of vendor deliverables with study timelines and milestones.

Ensure vendor set-up documentation is controlled and filed appropriately (e.g. version control and required repository /eTMF filing of vendor-related documents, as applicable).

Identify gaps and drive continuous improvement of tools, processes and reporting that strengthen and standardize the study team-vendor interface.

Your Profile:

You will have solid experience working with external clinical research vendors, leading vendor set-up activities for clinical trials.

Required qualifications and experience:

A minimum of 4+ years of experience in a Clinical Trial Management position at a CRO or Pharmaceutical Organization.

Bachelor's degree in health, life sciences, or other relevant fields of study.

At least 7+ years of relevant experience in clinical trial management.

Broad clinical research experience (e.g. biotech, pharmaceutical or CRO environment) including experience working in Clinical Research Vendors (CROs, central labs, imaging vendors, eCOA providers etc.).

Understanding of clinical development process and clinical trial operations.

Knowledge of vendor oversight principles in clinical trials (documentation discipline, quality expectations)

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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

Competitive base salary and performance related incentives

Health and wellbeing programmes including medical, dental, and vision coverage where applicable

Retirement and pension plans

Life assurance and disability coverage

Employee assistance programmes and wellbeing resources

Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to about the benefits ICON offers.

Inclusion and Accessibility

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.