Client Delivery Manager (Account Manager) - Dublin
About the role
At Leyton, delivering an exceptional client experience is at the heart of everything we do. This role plays a pivotal part in managing the client journey from engagement through to successful delivery, acting as the key link between our clients, consultancy teams, and internal stakeholders.
We are looking for a commercially minded, highly organised professional who thrives in a fast-paced, high-performing environment. You will be adept at balancing competing priorities, solving complex challenges, and building trusted relationships that drive outstanding outcomes for both clients and the business.
What You'll Be Doing
Project Management: Oversee multiple client engagements simultaneously, ensuring projects are delivered on time, within budget, and to the highest quality standards. Develop and maintain project plans, coordinate cross-functional teams, and proactively manage risks and dependencies.
Client Relationship Management: Build and nurture strong client relationships, acting as a trusted advisor throughout the engagement lifecycle. Deliver a gold-standard client experience by anticipating needs, communicating proactively, and translating complex information into clear, actionable insights.
Contract Management & Commercial Negotiation: Draft, review, and negotiate contractual terms, fees, and commercial agreements across your client portfolio. Ensure compliance with legal and company requirements while identifying and mitigating contractual and commercial risks.
Stakeholder Management: Effectively manage and influence a broad range of internal and external stakeholders, balancing priorities and securing alignment to achieve successful outcomes.
Continuous Improvement: Identify opportunities to enhance processes, client satisfaction, and delivery performance, contributing to Leyton's ongoing growth and success.
What We're Looking For
You will demonstrate:
A strong commitment to professionalism, integrity, and acting in the best interests of clients.
Strategic thinking, with the ability to assess objectives and develop plans that support long-term success.
A results-driven mindset, with a track record of achieving targets and delivering outcomes despite challenges.
A genuine passion for client care and building long-lasting relationships.
Excellent communication skills, with the ability to influence and engage both technical and non-technical audiences.
Strong collaboration and stakeholder management skills, with the credibility to gain buy-in across all levels of an organisation.
Exceptional attention to detail, commercial awareness, and a proactive approach to problem-solving.
This is an exciting opportunity for someone who enjoys working at pace, takes ownership, and is passionate about delivering outstanding client outcomes while contributing to the continued success of Leyton.
Questions about this role
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