Account Manager
About the role
ROLE AND RESPONSIBILITIES
Manage leads, funnels and achieve consistent monthly KPI targets (such as conversion rate etc…)
Identify business development opportunities where possible – outbound contacts not limited to digital efforts or meetings.
Improvise and follow through on client’s onboarding experience.
Ensure adherence to compliance, CMC policies and procedures.
Other brand ambassador duties if required.
Act as brand ambassador, improvise and follow through on client’s onboarding experience.
Other duties if required.
KEY SKILLS AND EXPERIENCE
Excellent written and verbal communication skills.
Proven sales ability and skills to work with KPIs and targets would be highly regarded.
Previous sales focused senior role would be highly regarded
Demonstrates passion and enthusiasm for our products and services
Operates with integrity and a highly client centric mind set, with an ability to build, influence and enhance strong and meaningful client relationships
Ability to work effectively as part of a team
Intermediate knowledge/experience of financial markets
Expert knowledge of trading platform and financial products highly regarded
Undergraduate degree in relevant discipline desirable (Business, Finance, Economics etc.)
KEY OBJECTIVES/KPIS
KPIs to be confirmed
COMPETENCIES
Relationship Builder
Task Oriented
Sales Driven
Excellent Communication Skills
Team Player
Customer Centric
Resilient & Adaptable
Problem Solver
Questions about this role
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