Client Relations Account Manager

Job Posting Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments? We are looking for a Client Relations Manager to join our ever evolving Client Relations Team on a 12 month fixed term basis and help us unleash the potential of every business.

What you'll own as the Client Relations Account Manager

As a Client Relations Account Manager, you will be responsible for ensuring excellent and consistent rapport with Worldpay clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery

Ensure a positive and consistent relationship for one or more assigned clients

Serve as primary point of contact to support problem resolution and ensure client retention

Develop strong working relationships with assigned clients and Worldpay resources

Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts

What you'll need

The ability to establish and maintain effective working relationships, both internally as well as externally

Organizational and time management skills

Broad knowledge of Worldpay products and related services

A strong aptitude to analyse and solve problems

Prior banking or finance related experiences a plus

About the team

To learn more about our winning teams, check out our world-class teams that own it every day.

What makes a Worldpayer

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex.

We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.