IT Business Analyst

Description:

IT Business Analyst

The Best Experience Company

Our tagline is “The Best Experience Company.” More than just a set of words, it represents the essence of who we are at Springs Window Fashions. As North America’s premier window covering company, we’re committed to creating the Best Experience for our associates, consumers and end users, business partners, and communities. We want you to join our team of passionate self-starters who believe the world is full of Best Experience opportunities. So, if you’re excited about the thought of a Best Experience career with a team focused on creating Best Experiences for all, we want to hear from you!

Position/Department

The IT team supports both the “Grow the Business” and “Run the Business” activities. From simple changes and updates to complex development projects. These team members design, develop, and validate the systems that is used to control, track, and document the transformation of raw materials into finished goods in real-time.

Position Specific Mission

The IT Business Analyst is responsible for translating the functional specifications to a viable technical solution that meets the business needs. This entails technical subject matter knowledge, collaboration with architecture, process teams, testing and deployment teams to design a viable solution. The business analyst also ensures that technical and process design align and that the integrated solution interdependencies are accounted for and work as designed. Projects are typically medium in scope, cross-functional and technically difficult to solve, potentially involving combinations of platforms and technologies. This position interacts closely with functional process owners to define business requirements, provide analysis and define IT solutions to address complex business needs.

Position Specific Objectives/Expected Outcomes

60% Requirements Definition and Design Responsibilities:

Meets with business users and elicits documents requirements for business systems

Supports the technical design and development activities of the solution

Acquires in depth knowledge of an end-to-end technical solution and their functional capabilities

Understands limitations of technologies and software used to implement business systems

End to end ownership/accountability of technical solutions

Collaborate with developers to review end-to-end solution architecture and design

Collaborate with Process Teams and IT organizations on solution design

Maintains system architecture documentation to ensure appropriate architecture is leveraged for an end-to-end integrated solution.

Acquires clear understanding and capabilities of 3rd party packages and how they fit into our IT solution

Acquires clear understanding of the interaction between systems

Participates in strategic analysis, proof-of-concept, and prototyping initiatives to prepare for utilization of new technology

Designs solutions based on development standards and approaches

Oversee and collaborate with other IT associates to ensure all dependencies are identified

Evaluates alternative designs, makes appropriate recommendations, and documents design solutions

Prepares technical specifications based on thorough understanding of functional specifications

Provides design and builds impact assessments for upgrades

20% Project Management Responsibilities:

Maintains detailed project plan and ensures projects are staffed with sufficient resources

Manages scope of projects to deliver solutions to expected timelines

Provides effort estimates based on business requirements

Provides timely status updates

Maintains awareness of patches and fixes to collaborate for application health

20% Application Development and Quality Responsibilities:

Performs system testing and coordinates user acceptance testing with business users

Supports testing activities by fixing or assisting in fixing defects through technical issue resolutions

Leads and performs various testing phases such as extended unit tests and performance tests

Facilitates extended unit tests

Provides interface support

Assists with functional acceptance testing as needed

Provides timely defect resolution to minimize delays in project timeline

Provides after-hours support

Develops training materials, participates in the implementation, and provides post-implementation support

Contributes to, understands and adheres to Application Development processes, software development standards, and technical approaches relevant to assigned technology

Researches, builds and maintains development standards and approaches

Proactively monitors, performs root cause analysis and recommends solutions to reduce on-call and improve application health

Integrates quality at the source thinking and activities in daily, individual, team and project work. (Applies to all job duties 100%)

Utilizes quality/process tools and methodology in daily individual work

Utilizes quality/process tools and methodology on teams

Defines and documents individual processes within sphere of control

Ensures that others are trained as back-ups on (processes) within the area/department

Improves processes within sphere of control

Identifies waste and rework and enacts plan to improve/solve

Checks satisfaction of internal customers through use of quality tools and Customer/Supplier metrics

Requirements:

Position Specific Requirements (Education, Experience)

Bachelor's degree in Information Technology or related business field required.

2+ years experience in progressive experience in Information Technology.

Minimum of 1 years serving as a lead developer.

Minimum of 1 years of development experience using Microsoft Visual Studio Suite

Minimum of 1 years programming experience in an object-oriented SOA Environment

Minimum of 1 years of Microsoft SQL Server development and profiling tools experience

System integration across equipment & software environments

Experience with implementing an MES in Manufacturing Plants

Experience with project management best practices

Proficiency using: Microsoft Project, Visio, Power Point, and Excel

How We Work to Deliver a Best Experience: Our Culture

Our Core Value: We do the right thing, always

Our Seven Cultural Behaviors

Empowerment - We trust our people.

Ownership - We take 100% responsibility for our roles actions, and results.

Leadership - We all lead by example and talk direct with respect (DWR).

One Team - We are One Springs Team.

Customer First - We consider our customers' needs before every decision.

Continuous Innovation - We are constantly learning, innovating, and improving.

Speed - We define priorities and operate with a sense of urgency and agility.