Manager, Communications

SUMMARY

A Manager, Communications is responsible for developing and executing communication strategies that support an organization's goals, reputation, and stakeholder engagement. The role typically combines internal communications, public relations, media relations, content creation, and strategic messaging.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.

Provides mentoring, coaching and guidance to all team members.

Objectively recommends compensation adjustments.

Manages all aspects of performance.

Strategic Communications

Develop and implement communication plans aligned with business objectives.

Create messaging frameworks for corporate initiatives, programs, and campaigns.

Advise senior leadership on communication strategies and best practices.

Internal Communications

Manage employee communication channels (intranet, newsletters, town halls, emails).

Develop content that keeps employees informed and engaged.

Support organizational change and culture initiatives through communication programs.

External Communications & Public Relations

Build and maintain relationships with media outlets and journalists.

Prepare press releases, media kits, statements, and speeches.

Coordinate media interviews and public appearances for executives.

Monitor media coverage and manage reputation-related issues.

Content Development

Oversee creation of written, digital, and multimedia content.

Ensure consistency of brand voice and messaging across all channels.

Manage editorial calendars and communication campaigns.

Stakeholder Engagement

Communicate with customers, partners, government agencies, investors, or community groups as applicable.

Support events, conferences, and public engagement activities.

Crisis Communications

Develop crisis communication plans and protocols.

Respond to issues that may affect organizational reputation.

Coordinate communication during emergencies or sensitive situations.

Team & Project Management

Lead communication staff, agencies, consultants, or vendors.

Manage budgets, timelines, and communication projects.

Measure and report on communication effectiveness.

KNOWLEDGE & SKILLS

Education - Bachelor's degree in Communications, Public Relations, Journalism, Marketing, English, or a related field.

Master's degree is sometimes preferred for senior positions.

Experience - Typically 5–10 years of experience in communications, PR, corporate affairs, or marketing communications.

Experience managing communication campaigns and stakeholder relationships.

Previous supervisory or leadership experience is often required.

Licenses and/or Professional Accreditation

N/A

This is a regular, full-time position with a salary range of $84,493 - $105,616 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.