Inside Sales Representative - SLED or Fed

Job Summary We are looking to hire detail-oriented Inside Sales Account Representatives for both our SLED and Federal teams to align Tier I and Tier II technology vendors—including Cisco, HPE, HP, Palo Alto, Crestron, Extron, DELL/EMC, and Microsoft—with customer needs. This role requires daily proficiency in Excel to support accurate product information, pricing, data entry, and purchase order management.

You will provide quotes for public-sector clients, maintain organized customer records, participate in vendor training, and deliver prompt, professional service that strengthens customer relationships. Collaboration with customers, warehouse teams, service staff, and manufacturer technical support is essential to ensuring seamless delivery of products and services.

This position is based onsite in our Ashburn, VA office. Only local applicants will be considered.

Responsibilities

Identify and align Tier I and Tier II vendors and services with customer requirements, including Cisco, HPE, HP, Palo Alto, Crestron, Extron, DELL/EMC, and Microsoft

Provide accurate, timely product information, pricing, credit terms, and applicable rates to both existing and prospective clients

Efficiently manage multiple purchase orders simultaneously, ensuring accurate data entry and updates within the company's sales communication software

Will quote and sell our vendors’ products and professional services to state and local agencies, school districts, and higher education institutions

Actively participate in vendor product training sessions and meetings to stay informed on the latest offerings and industry developments

Maintain precise and comprehensive records of customer inquiries, concerns, feedback, and complaints within the designated tracking system

Build and maintain strong customer relationships by providing prompt, courteous, and professional service.

Collaborate effectively with customers, warehouse operations, service teams, and manufacturer technical support to ensure seamless service delivery

Qualifications / Skills / Knowledge

1–3 years of Inside Sales or Account Management experience in the Federal / SLED VAR industry

Bachelor’s degree in Business or a related discipline, or equivalent professional experience

Strong written and verbal communication skills

Proactive problem-solver with the ability to work independently

Highly organized with excellent attention to detail

Able to prioritize tasks and perform well under pressure

Proficiency in Microsoft Excel and the full Microsoft Office Suite

Who We Are

DSI Tech is a Cisco Partner, generating over $228 million in revenue annually. We are an expanding company that has been providing IT solutions and services since 1991, with headquarters in the Washington, D.C. metro area.

At DSI Tech, we pride ourselves on our culture based on credibility, capability, customer service, and commitment to our talented workforce and customers. We are excited to help accelerate your career development and growth!

Benefits

DSI Tech offers a range of employee benefits, including a 401(k) plan with a 3% company match, medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance, paid time off (PTO), and 9.5 company-paid holidays. We are committed to ensuring employee satisfaction through our benefits program and fostering a friendly, team-based culture.

Pay: $50,000.00 - $80,000.00 per year

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Education:

Bachelor's (Preferred)

Experience:

SLED sales: 3 years (Preferred)

Work Location: In person