Paralegal

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Join Gallagher as a Paralegal and play a key role in defending litigated claims for some of the largest corporate and insurer clients. This remote-based role offers the opportunity to handle a diverse caseload, including personal injury, property damage, fraud, and more. You’ll work within a structured framework, ensuring compliance with client service agreements and delivering exceptional outcomes.

How You'll Make An Impact

Litigation Management: Handle a caseload of litigated defendant claims from issue to trial, including personal injury, large loss, property damage, credit hire, LVI, and fraud claims.

Assessment and Investigation: Assess coverage, liability, and quantum, and investigate the merits of third-party claims.

Negotiation: Conduct telephone and correspondence negotiations with third parties, insurers, and solicitors to achieve the best outcomes for clients.

Valuation: Value General and Special Damages accurately.

Compliance: Ensure full compliance with office protocols, client service level agreements, and key performance indicators. Maintain 100% data integrity on the case management system.

Team Support: Provide technical and procedural supervision to the litigation team and delegate tasks to Claims Administration Assistants.

Client Engagement: Liaise with key clients to strengthen relationships and support career development.

Secondment Opportunities: Act as a secondee to insurer and MGA clients as required.

About You

Experience handling RTA claims, EL/PL claims (including housing claims) within an insurer or TPA environment.

Demonstrable self-motivation and initiative.

Ability to work independently within a defined structure and collaborate effectively with peers and managers.

Strong communication skills.

Compensation And Benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days

Defined contribution pension scheme, which Gallagher will also contribute to

Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x

Income protection, we’ll cover up to 50% of your annual income, with options to top up

Health cash plan or Private medical insurance

Other benefits include:

Three fully paid volunteering days per year

Employee Stock Purchase plan, offering company shares at a discount

Share incentive plan, HMRC approved, tax effective, stock purchase plan

Critical illness cover

Discounted gym membership, with over 3,000 gyms nationally

Season ticket loan

Access to a discounted voucher portal to save money on your weekly shop or next big purchase

Emergency back-up family care

And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.