Staffing Director Private Pay Home Care Agency
About the role
Staffing Coordinator – Concierge Home Care Agency
Location: Hybrid Job Type: Full-time
Are you a highly organized and detail-oriented professional who thrives in a fast-paced environment? Do you have a background in social work, healthcare, or home care staffing? Our concierge home care agency in Hewlett, NY, is looking for a Staffing Coordinator to ensure our clients receive the highest level of care by expertly matching caregivers and nurses with the right clients.
About the Role:
As a Staffing Coordinator, you will be responsible for ensuring seamless coordination between clients and caregivers while maintaining a high standard of care. This role requires on-call availability and after-hours support to manage urgent scheduling needs and ensure continuity of care.
Key Responsibilities:
Client-Caregiver Matching: Assess client needs and preferences to assign the most suitable caregivers or nurses.
Onboarding & Orientation: Provide caregivers with clear job expectations, client preferences, and training to ensure a smooth transition into their assignments.
Scheduling & Coordination: Manage and adjust caregiver schedules, ensuring punctuality and coverage at all times.
On-Call & After-Hours Support: Be available to handle urgent scheduling changes, emergencies, or client needs outside of regular business hours.
Client Engagement: Regularly communicate with clients to assess satisfaction and address concerns proactively.
Quality Assurance & Retention: Monitor caregiver performance to maintain high-caliber care, client safety, and satisfaction.
Documentation & Compliance: Maintain accurate records of assignments, caregiver credentials, and client preferences.
What We’re Looking For:
Background in social work, home care staffing, healthcare administration, or a related field preferred.
Strong organizational skills with the ability to multitask in a fast-paced environment.
Excellent problem-solving, communication, and interpersonal skills to build strong client and caregiver relationships.
Ability to handle high-pressure situations, ensuring timely caregiver placement and top-quality service.
Flexibility to be on-call and available after hours for urgent needs.
Proficiency in scheduling software, Microsoft Office, and electronic health records.
Apply today by submitting your resume and a brief cover letter.
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
Health insurance
Education:
Bachelor's (Required)
Experience:
Healthcare: 3 years (Required)
Claude: 1 year (Required)
AI: 1 year (Required)
Zapier: 1 year (Required)
Work Location: Hybrid remote in New York, NY 10065
Compensation
This Healthcare role pays $65k-$80k/yr. Within typical range for healthcare roles in United States.
Questions about this role
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