Marketing Manager - Member Marketing

Company Description

Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders

Closing Date for Applications: 19/6/2026

Rest will review applications prior to the closing date and may close the role earlier

Job Description

Join the Member Marketing Team

Add Value in this Purposeful Role

Sydney Located - Hybrid Working (Blend of CBD Office & Remote)

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do

Primary Purpose

You will work as a core member of the Member Marketing team, responsible for executing integrated marketing campaigns and member communications that drive engagement and retention across the member lifecycle. You will scope, design and deliver data-driven marketing strategies in collaboration with cross-functional partners, translating member insights into clear, compelling communications. Reporting to the Senior Manager of Member Marketing, you will own the delivery of marketing programs while helping to support the team’s broader strategic priorities. You will work with pace and precision, balancing multiple projects and constantly delivering member-focused outcomes.

Key Accountabilities/Responsibilities

Design and execute omni-channel marketing campaigns and communications that drive member engagement and retention across the lifecycle.

Scope data-driven member interactions and marketing programs, using agile methodology to test, learn and iterate at pace.

Translate member insights and strategic priorities into clear, actionable marketing plans and creative briefs.

Partner with internal teams and external agencies to develop and deliver integrated campaigns that align to brand standards and member experience objectives.

Collaborate with cross-functional partners across Rest to ensure marketing activity is coordinated, compliant and supports wider business priorities.

Work closely with your leaders to execute the team’s strategic agenda while maintaining operational excellence

Qualifications

Tertiary qualification in a relevant field and some marketing or CX experience.

Required experience, understanding or credentials including:

You will have recent marketing or customer experience. You are comfortable with agile delivery, can scope and execute marketing programs independently, and work well with cross-functional stakeholders.

You bring strong written and verbal communication skills, the ability to balance multiple projects and deadlines, and a collaborative mindset.

You work well in fast-paced environments, maintain attention to detail, and thrive on delivering tangiblemember-focused outcomes

Additional Information

Our benefits have been designed so you can tailor your experience with us and include:

Personal and professional development opportunities

Hybrid working

Purchase leave scheme and gender neutral 16 weeks paid parental leave

Super Contribution Continuation for 12 Months of parental leave

Linkedin Learning

Income Protection Insurance

Rest Excellence awards (peer recognition awards based on Rest’s values and behaviours)

Rest Stops - meeting free breaks

Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion - where people feel welcome, safe to be themselves and inspired to do their best.

We value the different backgrounds, lived experiences and abilities our diverse team brings. We welcome and encourage applications from candidates of all ages, cultural backgrounds, faiths, gender identities, sexual orientations and thinking styles. This includes people with disability, neurodiverse individuals, Aboriginal & Torres Strait Islander peoples and those with disrupted work history due to career or other breaks.

Please note only people with the right to work in Australia will be considered.

Funds under management as at 31 July 2025. Rest is recognised as a Responsible Investment Leader by the Responsible Investment Association Australia (RIAA) in its Responsible Investment Benchmark Report 2022.