Business Analyst (Business Lending)

Create your best future and join Westpac as a Business Analyst (Business Lending)

What’s the role?

As a Business Analyst, you will bridge the gap between business and technology to deliver tailored, fit-for-purpose solutions for the Business Lending Delivery Unit. Working within an Agile squad, you will ensure outcomes are delivered efficiently while adhering to appropriate risk frameworks and standards.

Additionally, you'll build strong stakeholder relationships across Product, Architecture, Design, Development and Testing teams, while gathering and synthesising requirements. You will document current and future state processes, identify improvement opportunities, and create clear user stories and acceptance criteria to support effective delivery of change.

You will work collaboratively with squad members, including Product Owners, Scrum Masters, Tech Leads and Engineers, to plan and deliver initiatives. You will also proactively identify risks and issues, applying established frameworks to manage and resolve them while ensuring solutions meet both business and customer needs.

What do I need?

Demonstrated experience in business analysis within project or delivery environments, with strong capability in eliciting, documenting, prioritising and tracing requirements end-to-end.

Knowledge of financial services, ideally within Business Lending or loan application processes.

Solid experience working in Agile environments, with a clear understanding of Agile principles, practices and ceremonies.

Ability to translate complex business and technical requirements into practical solutions that meet stakeholder needs.

Strong critical thinking, problem-solving and negotiation skills to address complex business challenges.

Proficiency in JIRA, Confluence and other Agile collaboration and documentation tools.

Excellent communication skills, with the ability to clearly convey complex information to both technical and non-technical audiences.

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

Special offers on banking products and discounts from top brands, including generous employee only mortgage rates.

Flexible work arrangements to help you achieve a greater work life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.

Tailored learning and development opportunities to help your grow your career within the bank.

Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the Diversity, sustainability and flexibility section.