Sales Manager / Assistant Sales Manager

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Job Summary:

The Sales Manager / Assistant Sales Manager is responsible for driving hotel revenue through proactive sales activities, business development, and relationship management. The role focuses on identifying new business opportunities, maintaining strong client relationships, and executing sales strategies to achieve revenue targets across corporate, leisure, and group segments.

Key Responsibilities:

Promote the hotel and Accor brand to existing, potential, and former clients within the assigned market segments

Develop and maintain strong relationships with corporate accounts, travel agents, event planners, and other key business partners

Identify new business opportunities through prospecting, networking, sales calls, and market research

Conduct site inspections, sales presentations, and client meetings to showcase the hotel's facilities and services

Achieve individual and departmental revenue targets, including room nights, meeting and event revenue, ADR, and occupancy objectives

Monitor market trends, competitor activities, and industry developments to identify opportunities and maintain a competitive advantage

Prepare proposals, contracts, and rate agreements while ensuring compliance with hotel policies

Maintain accurate and up-to-date client records, account information, and sales activities within the hotel's systems

Collaborate closely with Reservations, Front Office, Events, Revenue Management, and other operational departments to ensure seamless guest experiences

Respond promptly to client enquiries, feedback, and complaints, ensuring appropriate follow-up and resolution

Participate in sales missions, networking events, trade shows, and industry functions as required

Prepare regular sales reports, forecasts, account production analyses, and market intelligence updates

Support the onboarding, coaching, and development of junior sales team members where applicable

Contribute to the implementation of the hotel's sales and marketing strategies to maximize revenue opportunities

Perform any other duties assigned by the management team

Qualifications

Diploma or Degree in Hospitality Management, Business, Marketing, or a related field

Minimum 3 years of sales experience for Assistant Sales Manager or 5 years for Sales Manager, preferably within the hospitality industry

Proven track record in business development, account management, and achieving sales targets

Strong networking, negotiation, presentation, and relationship-building skills

Experience conducting sales calls, prospecting activities, client meetings, and site inspections

Excellent verbal and written communication skills

Strong organizational and time management abilities, with the capacity to manage multiple priorities simultaneously

Willingness to travel and attend business events when required