Account Manager Italy

ArcelorMittal

Milano, ITonsitePosted Jun 12, 2026
Posting intelligenceActively listed

At a glance

Highlights

  • Strategic market for EU export
  • Key commercial leadership role
  • Significant travel within Italy

Heads up

  • Travel >50% within Italy
  • No formal people responsibility

Why this role might suit you

A candidate with strong B2B commercial experience in industrial markets, fluent in Italian and English, and proven end‑to‑end sales ownership will thrive in this strategic account manager role driving continuity and growth for Italy’s key steel segment.

Skills

b2b-salesnegotiationcustomer-relationship-managementmarket-analysispricing-strategycontract-managementcredit-limit-managementlogistics-coordinationdemand-planningcrm

About the role

The Account Manager plays a critical role in safeguarding business continuity, operational stability and contribution protection for the Italian market within ArcelorMittal Long Europe – Sections & Merchant Bars.

The position is designed to ensure continuity in a context characterized by:

loss of experienced operational resources,

upcoming retirements,

and the need to progressively transfer know‑how, stabilize execution and rebuild lost capabilities, while maintaining service level and customer coverage.

Italy represents a strategically relevant market, with strong contribution and acts as a key EU export replacement market.

Reporting Line

The role reports hierarchically and functionally to the same position:

Chief Marketing Officer Italy – Sections & Merchant Bars, who is also

Managing Director of ArcelorMittal Commercial Italy S.r.l.

This governance model ensures clear accountability and coherent strategic direction.

Key Responsibilities

Commercial Leadership – Italy

Act as commercial reference for the Italian market

Ensure full coverage and continuity of commercial activities

Manage and stabilize customer relationships through direct involvement in key interactions

Monitor market trends, pricing dynamics and competitive landscape

Identify and mitigate risks impacting volumes, margins and service level

Commercial Execution & Ownership

Manage the full commercial process end‑to‑end: quotations, negotiations, contracts, order booking and follow‑up

Coordinate with mills, logistics, pricing and demand planning to ensure execution quality

Support claims management and ensure timely resolution

Monitor receivables, credit limits and contractual compliance

BCOE Coordination & Direction (Functional)

Act as functional coordinator and reference for BCOE resources supporting the Italian market

Provide guidance, priorities and operational direction without formal people responsibility

Support onboarding, training and stabilization of BCOE back‑office resources

Contribute to rebuilding operational capabilities lost due to recent resignations

Knowledge Transfer & Continuity Safeguard

Support a progressive and structured knowledge transfer from senior and long‑tenured resources

Document customer specifics, commercial processes and operational know‑how

Reduce dependency on single individuals and safeguard continuity over time

Profile & Experience

3–5 years of experience in B2B commercial roles, preferably in steel, long products or industrial markets

Strong track record as individual contributor with full ownership of commercial activities

Proven ability to operate autonomously in complex and under‑dimensioned environments

Strong negotiation skills and customer‑centric mindset

Experience working in international and matrix organizations

Pragmatic, execution‑focused profile with strong sense of responsibility

Education & Languages

University degree in Business, Engineering or equivalent experience

Fluent Italian and English required

Additional European languages are an asset

Mobility

Significant travel within Italy (>50%), with occasional visits to mills or international sites

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