Customer Care Executive
About the role
As an Executive - Customer Service, you will be responsible to communicate with consumers of
healthcare and telecommunication providers in the United States to collect on overdue and unpaid
bills. As a collection specialist, you will be responsible for calling consumers on phone and
negotiating for the overdue payment, on behalf of the client.
Utilize effective verbal communication and customer service skills while communicating with
customers to resolve the account delinquency.
Able to manage difficult customer issues while working in a fast-paced environment
Determine the reason for delinquency and best course of action to assist consumers.
Engage our consumers with the highest level of respect and dignity.
Document all collection efforts for each assigned account in accordance with established procedures
and compliance policies.
Communicate professionally and regularly with leadership and peers on status of accounts,
escalations in accordance with established standards.
Ensure all accounts in assigned lists are managed accurately and in a timely manner.
Calls are majorly outbound and over a period moves to a blended (inbound/outbound) environment.
Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date
follow up assignments.
Pay: ₹20,000.00 - ₹48,800.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
Questions about this role
How do I apply to this Customer Care Executive role at Credence Resource Management?
Click "Apply with AI Applyd" above. We auto-fill the application from your resume and answer screening questions in seconds. No copy and paste, no juggling tabs.
What's the typical salary for Customer Success Manager in India?
Compensation for Customer Success Manager roles in India varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Customer Success Manager hub for India medians across recent openings.
How fast does AI Applyd auto-apply?
Most applications complete in under 90 seconds. You can track the status in your dashboard and watch the screenshot proof land the moment the application submits.
What ATS does Credence Resource Management use?
AI Applyd supports Greenhouse, Lever, Ashby, Workday, iCIMS, SmartRecruiters, LinkedIn Easy Apply, and most other ATS platforms. If we can submit through the platform, we do.
Want AI Applyd to auto-apply to roles like this?
We tailor your resume per posting, fill the forms, and track replies for you.