Key Account Executive – John Lewis Partnership
About the role
About The Role
At Dyson, we solve the problems others ignore. Our technology is engineered without compromise—and how we bring it to market is no different.
We are looking for a Key Account Executive to lead the day-to-day management and growth of our partnership with John Lewis Partnership —one of the UK’s most influential premium retailers.
This is a role for a commercially sharp, data-driven individual who thrives on ownership and accountability. You will drive performance, unlock growth opportunities, and ensure Dyson is executed “Best in Class” across every customer touchpoint.
What You’ll Be Responsible For
Supporting the Senior KAM to deliver sustained, profitable growth across the John Lewis account in all areas of the Dyson portfolio.
Own forecasting, planning, and performance tracking against clear commercial targets
Identify and unlock new opportunities across range, category, and retail activation
Help build and execute joint business plans through data and insight to unlock mutual ambition
Be the trusted day-to-day contact for John Lewis buyers and stakeholders
Build strong, credible relationships based on insight, clarity, and delivery
Influence decision-making through data, proposition strength, and commercial logic
Ensure Dyson is flawlessly represented across in-store and online environments
Lead promotional planning and execution—focused on impact, not activity
Drive availability, visibility, and conversion through rigorous performance management
Optimise product performance across John Lewis digital channels
Partner cross-functionally to elevate content, merchandising, and customer journey
Execute launches and key trading moments with precision and pace
Analyse performance data to uncover trends, risks, and opportunities
Translate insight into clear, actionable plans to support Senior KAM
Continuously refine forecasts and strategies based on real-time performance
About You
Experience managing retail or national accounts, ideally in a premium or technology-led brand
Strong commercial instinct with the ability to manage and influence P&L performance
Confidence working with data to inform decisions and challenge thinking
Proven ability to build credible, lasting customer relationships
High attention to detail with the drive to execute at pace
A proactive, ownership mindset—you see what needs to be done and make it happen
How we define success
Consistent delivery of sales, profit, and growth targets
Strong, trusted partnership with John Lewis stakeholders
Clear improvements in availability, visibility, and conversion
Execution that reflects the quality and precision of Dyson technology
Questions about this role
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